青岛招聘

职位描述：
I. Tasks/activities:
-Independent order processing of all incoming orders for certain regions including deadline monitoring, co-ordination with the material planning department and production, and ensuring flawless dispatch routes to the customer in co-operation with the shipping department.
-Customer-oriented clarification of disruptions within the order processing, in particular regard-ing any changes of dates and quantities or queries regarding dates, return deliveries and transport damages.
-Checking of incoming payments in co-operation with the sales representatives, project co-ordinators and accounting department.
-Customer service by telephone in co-ordination with the sales representatives, project co-ordinators and sales management.
-Informing the sales management and respective sales person of any problems with the cus-tomer which may become apparent.
-Forwarding of customer complaints to the sales department, with the exception of transport damages.
-Use of SAP, in particular for order processing.

II. Knowledge/skills required:
1. More than 3 years working experience in customer service
2. Good command of all relevant business processes
3. Good English skills
4. Good command of SAP
5. Experience in the supply chain management is preferred
6. Customer-friendly manner at all times
7. Communication skills, power to convince 举报 分享

我们的传统：创造未来
美凯威奇于1895年创建于汉堡，是一家全球性的涂料制造商。如今，美凯威奇集团为各个行业提供用于工业批量生产的高品质涂料系列产品，这些行业包括要求严格的机械、汽车、航空、铁路、轻型货车、医药工程、游艇以及风力发电领域。
公司内部的开发部门致力于打造拥有各个色度、各个光泽度以及纹理的所有涂料产品，以符合每个客户的特定需要。如今，我们在全球有超过一千名员工致力于实现“未来涂料理念”并确保各种商品和生产设备能够得到长久的保存。我们的产品具有最卓越的品质并能够不断贴合市场及其需求。产品和工艺的卓越品质来自于我们多年前建立的品质管理体系。美凯威奇已通过ISO9001、ISO/TS 16949、EN9100、ISO14001的认证并已成功通过VDA 6.3的审核。

Mankiewicz
Our tradition: Creating the future
Mankiewicz is a globally operating paint manufacturer, founded 1895 in Hamburg. Nowadays, the Mankiewicz group supplies high-quality coating systems for industrial series production to various sectors, including demanding markets such as machinery, automotive, aviation, railway, utility vehicles, medical engineering, yacht and wind power industry.
The in-house development department permits creation of all paint systems in all colour shades, gloss grades and textures, tailor-made for each customer. More than 1,400 employees worldwide are involved in the realization of “Coating Concepts of the Future” to ensure long-term preservation of utility and capital goods. Our products fulfill the wish for the highest quality and continuous proximity to the market and its requirements. The high quality of products and processes is guaranteed by a quality management system, which was established many years ago. Mankiewicz is certified according to ISO 9001, IATF 16949, EN 9100, ISO 14001, ISO 50001 and has been successfully audited according to VDA 6.3.