青岛招聘

Chengdu Customer Service Center Manager-for a global logistics company
Our client is international shipping & forwarding company, which specialized in overseas project transportation in cooperation with own offices or dedicated partners.

The job location: Chengdu

Responsibilities:
? Strategic Direction and financial results
? Constantly review market opportunities and threats in the market and make the best of them based on resources available and strengths and weaknesses of same.
? Lead a combination of leader of others and leader of leaders and develop all colleagues to achieve the maximum of their potential.
? Deliver a second to none customer service through providing the assigned clients and their suppliers with certainty and reliability in their supply chain.
? Constantly find ways to work smarter and take redundancy out of the system
? Improved Financial result
? Business Development - Growing Value Added Services contribution (VAS)
? Generating value to our shippers'supply chain via the business solutions offered, thus generating high profitability levels for the organization.
? Active participation at branch level ensuring best practice sharing across different departments and involvement in overall branch initiatives.

Qualification:
? To be a role model in all aspects of the job and drive and take ownership of all issues within your area of responsibility as well as other unaddressed issues, which come to your attention.
? To challenge the status quo, speak up, and question issues you do not understand or agree to. Also when they originate from higher levels in the organization
? To back the decision or policy allowing the management team to act as one. Justifying or communication an issue by saying "The cluster manager or department manager said so" or similar is not acceptable
? Handle your work independently, but also to involve your manager when you need assistance and when it is relevant for your manager to be briefed about a specific issue, risk or development
? To be solution oriented
? Join the weekly management meeting as well as the monthly regional management meeting to share best practices, creating a team and stay in regular contact.
? Where applicable you will be provided with the training needed to do the tasks expected.
? Expected to participate actively in the overall branch's initiatives - both operational and strategic in nature

If you are interested in this position, please send your CV to Summer.xu@access-people.com and cc to mike.feng@access-people.com

安普丹华国际咨询（北京）有限公司诚聘