青岛招聘

Job Objective工作目标:

• 协助质量主管/经理管理团队的日常工作，以确保质量控制工作在要求的质量体系下运行。
• Cooperate with quality supervisor to manage team daily work to ensure quality assurance is controlled under quality system
• 管理OEM/TIER1客户投诉(包括0KM/售后)，并与相关部门一起推进内部质量改进
• Manage customer’s claim from OEM/TIER1 and filed, implement quality improvement with related department
• 管理生产现场质量审核、(包括相关质量信息处理、分析)并组织实施生产工艺过程审核
• Manage plant site quality and processing technique audit(including quality message analysis),
• 管理检验员的日常工作，根据质量控制系统要求，开展质量活动、定期组织相关质量培训
• Manage QC operators’ daily work and basing quality control system requirement to launch improvement and training
• 维护、更新质量控制相关文件
• Maintain and update quality control documents
• 管理客户质量索赔的沟通、处理并提交财务部门
• Manage customer compensation carefully and submit to finance department
• 管理并培训外部客服人员以及厂内内控质量人员，培养续任
• Manage and train inside and outside quality control operators and train backup.
• 开发并维持良好的客户关系
• Develop and maintain good relationship with customer

Job Responsibilities工作职责:

• 协助质量主管/经理管理团队的日常工作及与各部门之间的沟通配合。
• Cooperate quality supervisor managing daily work and communicate with different department closely
• 组织相关部门处理客户投诉，跟踪8D处理进度，验证对策实施有效性以提高客户满意度
• Organize client claims and follow up 8D implement status and verify actions’ efficiency in order to enhance customer’s satisfy
• 处理客户质量索赔事宜
• Manage client’s related quality compensation
• 组织实施和保存规定的检验和试验记录，对所提供的检验数据的准确性和可靠性进行评估、核实。
• Organize and keep required record and evaluate the accurate and reliability of data
• 组织实施生产工艺过程审核，定期评价分析，提供改进建议。
• Organize processing technique audit and do regular analysis, providing improvement suggestion
• 通过定期对质量现状的评价分析，对过程文件的有效性或实施过程进行审核、维护、更新，并定期评估质量控制系统现状，提出改进建议。
• organize quality evaluation regularly for operation process and documents, according to audit result to maintain\update or modify related documents.
• 根据质量控制系统要求，对相关人员进行定期培训
• Basing quality control requirement to train related operator
• 对顾客要求或质量投诉，组织或支持相关部门实施改进措施并跟进监督。
• Organize support department to satisfy customer requirement and claims and follow up the action implementation efficiency.
• 管理并培训外部客服人员以及厂内内控质量人员，培养续任
• Manage and train inside and outside quality control operators and train backup.
• 与客户保持良好的关系
• Keep good relationship with customer

EHS：

• 全面遵守地方政府的EHS法律法规以及公司内部的EHS规定；
• Total comply with local regulations & laws and follow site EHS procedures /rules.
• 接受EHS 培训，参与公司内部的EHS活动, 并宣传EHS的要求；
• Attend EHS training, participate in site EHS activities and promote EHS requirements.
• 及时汇报各类工伤、环保、职业健康事故、事故隐患和不安全行为/环境，参与事故调查，按时落实改进措施；
• 负责责任区域的风险评估，并保持更新；
• 工作前，检查工具、设备；作业时，遵守作业许可证制度、挂牌/上锁、持证上岗制度等；
• Report any EHS related injury /environmental / occupational health cases and near miss cases and TF4/TF5; and ensure all corrective actions will be closed within defined timeline.

Job Requirements工作要求

Job Requirements工作要求

• Education学历: Bachelor degree or above
• Language语言: English: CET4 or above，Fluent spoken and written English.
• Computer skill计算机技能: Good knowledge of MS-office
• Work experience工作经验:
• More than 2years of customer complaint/quality management
• Much experience in quality management, especially maintaining the customers’ relationship
• Others to be specified其他:Good ability to communicate