电话客服中心咨询顾问(第三方合同) (职位编号:SHA - CSA)
路易威登(中国)商业销售有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:奢侈品/收藏品/工艺品/珠宝
职位信息
- 发布日期:2016-12-21
- 工作地点:上海
- 招聘人数:若干人
- 工作经验:2年经验
- 学历要求:大专
- 语言要求:普通话 精通 英语 良好
- 职位类别:咨询热线/呼叫中心服务人员
职位描述
职位描述:
工作职责:
? 通过电话、邮件或在线沟通等多种方式提供高品质的客户服务;
? 发掘客户需求,提供个性化服务,引导客户对品牌和产品的喜爱;
? 与客户进行有效互动,协助客户完成购买流程;
? 达成公司规定的各项指标(例如:电话接听率、服务品质等)
任职要求:
? 普通话标准,具备基本的英语书面和口头沟通能力;
? 两年左右客户服务或零售相关领域工作经验;
? 优秀的沟通技巧以及客户服务意识;
? 良好的团队合作精神,有商业敏锐度,能承受一定的工作压力
工作时间:
? 排班制,每天10:00-19:00或11:00-20:00;
? 周末及节假日轮休
如有兴趣,请将您的简历及近照发送至:hr72@shdhr.com
本职位与第三方公司签订正规劳动合同,享受五险一金、年假、商业医疗保险、体检及节假日福利等待遇,如果表现优异,将提供转正机会。
Responsibilities:
? Provide client service through multi-channels, such as phone call, email and chatting;
? Inspire clients' desirability towards the brand and products by exploring their needs and providing personalized services;
? Lead the interaction with clients and help clients to make the purchase decision;
? Meet performance objectives (take call rate, service quality, etc)
Requirements:
Native Chinese and workable English;
Preferred 2 years of working experience in customer service, retail sales or other customer service fields;
Outstanding interpersonal skills with good communication skills, client centric;
Good at team spirit, commercial mindset and can work under pressure.
Working Hours:
? 10:00-19:00 or 11:00-20:00;
? Work on weekends/holidays by shift
If you're interested, please send your resume with recent photo to: hr72@shdhr.com
举报
分享
工作职责:
? 通过电话、邮件或在线沟通等多种方式提供高品质的客户服务;
? 发掘客户需求,提供个性化服务,引导客户对品牌和产品的喜爱;
? 与客户进行有效互动,协助客户完成购买流程;
? 达成公司规定的各项指标(例如:电话接听率、服务品质等)
任职要求:
? 普通话标准,具备基本的英语书面和口头沟通能力;
? 两年左右客户服务或零售相关领域工作经验;
? 优秀的沟通技巧以及客户服务意识;
? 良好的团队合作精神,有商业敏锐度,能承受一定的工作压力
工作时间:
? 排班制,每天10:00-19:00或11:00-20:00;
? 周末及节假日轮休
如有兴趣,请将您的简历及近照发送至:hr72@shdhr.com
本职位与第三方公司签订正规劳动合同,享受五险一金、年假、商业医疗保险、体检及节假日福利等待遇,如果表现优异,将提供转正机会。
Responsibilities:
? Provide client service through multi-channels, such as phone call, email and chatting;
? Inspire clients' desirability towards the brand and products by exploring their needs and providing personalized services;
? Lead the interaction with clients and help clients to make the purchase decision;
? Meet performance objectives (take call rate, service quality, etc)
Requirements:
Native Chinese and workable English;
Preferred 2 years of working experience in customer service, retail sales or other customer service fields;
Outstanding interpersonal skills with good communication skills, client centric;
Good at team spirit, commercial mindset and can work under pressure.
Working Hours:
? 10:00-19:00 or 11:00-20:00;
? Work on weekends/holidays by shift
If you're interested, please send your resume with recent photo to: hr72@shdhr.com
职能类别: 咨询热线/呼叫中心服务人员
关键字: 客服 呼叫中心 奢侈品
公司介绍
Make your career a beautiful journey
自1854年品牌初创以来,路易威登就一直是高质量皮具和旅行箱包的代名词。路易威登也是全球领先的奢华品集团路威酩轩集团的一员。1998年后,路易威登陆续推出的男女高级成衣,鞋履,珠宝和腕表等全新产品系列也都大获成功。目前,公司在中国大陆地区的30余个城市直接运营管理着近50间精品店。每家店铺都各具特色,例如上海恒隆广场路易威登之家,北京国贸路易威登之家和北京半岛概念精品店等,必将为客人提供完美的购物体验。
伴随公司的经营发展需要,诚邀对奢华品零售充满热情的有志人士加入我们的团队,开始全新的自我发现之旅。 如您有兴趣加入路易威登,请把您的详细简历随附近照以邮寄或电子邮件的形式发往本公司。公司将为最终录用者提供完善的培训系统和职业发展机会。(请注明职位编号)
Since 1854, the name of Louis Vuitton has been synonymous with the manufacture of high quality luggage, travel and leather items. Louis Vuitton is a subsidiary of LVMH, the leading global group to specialize in prestigious luxury products. Since 1998, Louis Vuitton has diversified into ready-to-wear, shoes, watches and jewelry with resounding success. Nowadays, Louis Vuitton operates around 50 stores in more than 30 different cities throughout Mainland China. All the stores feature different personalities, like Shanghai Plaza 66 Louis Vuitton Maison, Beijing China World Louis Vuitton Maison, and Beijing Peninsula VIC Store, etc. Our team members strive to make our customer's shopping experience a pleasant and memorable one.
With our expansion in China, we cordially invite qualified applicants to apply for join our team. We offer excellent training and career opportunities to the right candidate. We invite interested parties to send their full resume by post or by e-mail to us. Please quote the reference number on the envelope or subject heading.
自1854年品牌初创以来,路易威登就一直是高质量皮具和旅行箱包的代名词。路易威登也是全球领先的奢华品集团路威酩轩集团的一员。1998年后,路易威登陆续推出的男女高级成衣,鞋履,珠宝和腕表等全新产品系列也都大获成功。目前,公司在中国大陆地区的30余个城市直接运营管理着近50间精品店。每家店铺都各具特色,例如上海恒隆广场路易威登之家,北京国贸路易威登之家和北京半岛概念精品店等,必将为客人提供完美的购物体验。
伴随公司的经营发展需要,诚邀对奢华品零售充满热情的有志人士加入我们的团队,开始全新的自我发现之旅。 如您有兴趣加入路易威登,请把您的详细简历随附近照以邮寄或电子邮件的形式发往本公司。公司将为最终录用者提供完善的培训系统和职业发展机会。(请注明职位编号)
Since 1854, the name of Louis Vuitton has been synonymous with the manufacture of high quality luggage, travel and leather items. Louis Vuitton is a subsidiary of LVMH, the leading global group to specialize in prestigious luxury products. Since 1998, Louis Vuitton has diversified into ready-to-wear, shoes, watches and jewelry with resounding success. Nowadays, Louis Vuitton operates around 50 stores in more than 30 different cities throughout Mainland China. All the stores feature different personalities, like Shanghai Plaza 66 Louis Vuitton Maison, Beijing China World Louis Vuitton Maison, and Beijing Peninsula VIC Store, etc. Our team members strive to make our customer's shopping experience a pleasant and memorable one.
With our expansion in China, we cordially invite qualified applicants to apply for join our team. We offer excellent training and career opportunities to the right candidate. We invite interested parties to send their full resume by post or by e-mail to us. Please quote the reference number on the envelope or subject heading.
联系方式
- Email:hr15@fsg.com.cn
- 公司地址:德基广场路易威登旗舰店