售前技术支持工程师
马肯依玛士（上海）标识科技有限公司
- 公司规模：150-500人
- 公司性质：外资(欧美)
- 公司行业：机械/设备/重工
职位信息
- 发布日期：2017-03-07
- 工作地点：上海-奉贤区
- 招聘人数：若干人
- 工作经验：3-4年经验
- 学历要求：本科
- 语言要求：英语 良好
- 职位类别：售前/售后技术支持工程师
职位描述
职位描述：
Roles & Responsibilities:
1. Supply a front and back office high level of expertise presales & technical support to designated key Global and Regional Strategic accounts; from review of user requirements, solutions design offer to speedy and professional completion of project
2. Take full ownership of project assigned and be able to coordinate and direct respective department staff that will be involved in each key project. To promote and implement Markem-Imaje standards for applications solutions and technical support (products & services) while respecting the customer needs.
3. Regular communication with overseas counterpart for existing applications solutions to key accounts and designated market segment, help to drive sales team to clone and support in proposal and implementation such solutions to these key accounts
4. Regular communication with Strategic Key Account Sales assigned to designated accounts. Supporting them on presenting known and new solutions to a specific applications requirements
5. Actively participate in “Continuous Improvement Program” by identifying known technical application issues and needed features of the coding products and processes of escalation to relevant MI department
6. Educate customers to the benefits of investing in Markem-Imaje Product and Services through effective communications, professional training and technical services support and after sales strategy.
7. To continually analyze customer satisfaction on a MI products and existing solutions; be fast to react for customer future coding solutions
8. Create or clone of success stories and share with key account sales
9. Adhere to all Markem-Imaje policies; i.e., ICT policy, Staff handbook, Safety and Workshop 5S and customer policies.
10. Develop and maintain technical and operational competency on Markem-Imaje products through study, training, hands on use and field exposure to customer applications. Required to successfully complete product training courses and demonstrate competency level as defined by management.
Qualifications and Experience:
1. Bachelor’s Degree with Mechanical or Electronics background, with 3~5 years of related experience managing technical sales projects, preferably catering to foods and beverages or fast moving consumer goods
2. Fluent in English, both oral and written. Able to communicate technical details with English speaking colleagues
3. Rich knowledge and experience in managing projects with speedy and professional completion.
4. Willing to travel domestically as per business requirement
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Roles & Responsibilities:
1. Supply a front and back office high level of expertise presales & technical support to designated key Global and Regional Strategic accounts; from review of user requirements, solutions design offer to speedy and professional completion of project
2. Take full ownership of project assigned and be able to coordinate and direct respective department staff that will be involved in each key project. To promote and implement Markem-Imaje standards for applications solutions and technical support (products & services) while respecting the customer needs.
3. Regular communication with overseas counterpart for existing applications solutions to key accounts and designated market segment, help to drive sales team to clone and support in proposal and implementation such solutions to these key accounts
4. Regular communication with Strategic Key Account Sales assigned to designated accounts. Supporting them on presenting known and new solutions to a specific applications requirements
5. Actively participate in “Continuous Improvement Program” by identifying known technical application issues and needed features of the coding products and processes of escalation to relevant MI department
6. Educate customers to the benefits of investing in Markem-Imaje Product and Services through effective communications, professional training and technical services support and after sales strategy.
7. To continually analyze customer satisfaction on a MI products and existing solutions; be fast to react for customer future coding solutions
8. Create or clone of success stories and share with key account sales
9. Adhere to all Markem-Imaje policies; i.e., ICT policy, Staff handbook, Safety and Workshop 5S and customer policies.
10. Develop and maintain technical and operational competency on Markem-Imaje products through study, training, hands on use and field exposure to customer applications. Required to successfully complete product training courses and demonstrate competency level as defined by management.
Qualifications and Experience:
1. Bachelor’s Degree with Mechanical or Electronics background, with 3~5 years of related experience managing technical sales projects, preferably catering to foods and beverages or fast moving consumer goods
2. Fluent in English, both oral and written. Able to communicate technical details with English speaking colleagues
3. Rich knowledge and experience in managing projects with speedy and professional completion.
4. Willing to travel domestically as per business requirement
职能类别： 售前/售后技术支持工程师
公司介绍
马肯依玛士
产品标识与追溯解决方案领域公认的世界级制造商，拥有既新颖又可靠的喷码、热转印、激光和自动打印贴标系统等一系列产品。
无论是单个产品、包装箱还是托盘马肯依玛士都能为客户提供具创新力及合适的标识技术，同时致力于解决问题及优化包装作业。不论是食品、饮料、制药和化妆品、医药、电子元器件还是电线电缆行业，我们了解您的各类标识挑战，并能为您量身定制制定独一无二的标码解决方案。
若需要了解更多信息，你可以访问我们的网址 ********************
产品标识与追溯解决方案领域公认的世界级制造商，拥有既新颖又可靠的喷码、热转印、激光和自动打印贴标系统等一系列产品。
无论是单个产品、包装箱还是托盘马肯依玛士都能为客户提供具创新力及合适的标识技术，同时致力于解决问题及优化包装作业。不论是食品、饮料、制药和化妆品、医药、电子元器件还是电线电缆行业，我们了解您的各类标识挑战，并能为您量身定制制定独一无二的标码解决方案。
若需要了解更多信息，你可以访问我们的网址 ********************
联系方式
- 公司地址：地址：span北京