莆田招聘

职位描述：
职责：
1. Pick up the customer’s call from 8:00 a.m. to 17:00 p.m. (Mon ~ Fri. Following Japanese Holiday.)
2. Talk with end users in business Japanese which is encountering the system trouble and ask the details to clarify their points
3. Investigate the issue by ourselves at first and identify this is true problem or not
4. Reply back the results to the users or route the true problem to ‘System maintenance team’, which write the details in English by mail.
5. Reporting to the issues timely to the supervisor

要求：
1. Excellent interpersonal/organizational skills to work with team and different units
2. Positive and aggressive thinking
3. Excellent communication skill, fluent business Japanese &English in both written and verbal.
4. Able to multitask by carrying a diverse & complex workload and able to work by establishing an order of priority.
5. Willing to learn and be Inquisitive in finding solutions, understanding business operations, its units, processes and controls
6. Analytical capabilities
7. Proficiency in office skills: MS Office (Word, Excel and PowerPoint)
8. Familiar with computer software, hardware and system troubleshooting. Has a briefly understanding about network, application systems.IT Helpdesk work experience is preferred. 举报 分享

上海中智项目外包咨询服务有限公司是中智上海全资子公司，发展至今，经与几千家各个行业的企业成功合作，服务网络覆盖全国300多个城市。以服务外包的形式为企业提供“优质、高效、便捷”的灵活用工、项目管理、办公室商务服务等，其中全球500强企业占比超过50%，涉及制造、金融、化工、医药、奢侈品与消费品、进出口贸易等行业，并且与服务客户建立了良好的合作伙伴关系。
中智将以不懈追求卓越的精神，坚持传承与创新，积极探索企业发展的新方向、新路径，推动企业实现新发展，继续强化质量意识，加强质量管理，落实质量责任，提高服务质量，进而为将上海建设成“具有国际竞争力的质量高地”作出更大的贡献。