现场服务工程师 Field Engineer
米其林（中国）投资有限公司
- 公司性质：外资(欧美)
- 公司行业：机械/设备/重工
职位信息
- 发布日期：2014-08-19
- 工作地点：成都
- 招聘人数：1
- 工作经验：2年
- 学历要求：本科
- 语言要求：英语良好
- 职位月薪：面议
- 职位类别：工程/设备工程师 售前/售后技术支持工程师
职位描述
MISSION
Responsible:
a)Organising,analysing,summarising
the usage conditions and performances of related produits and services
for the country or segment,in order to improve our range and manage
risk.
b)Organising the technical support for Marketing & Sales
teams,clients,prescriptors and development teams in order to make the
most of our range and manage risk. He is the technical correspondent for
handling country conflicts and market intervention.
c)Address the technical issues of our customers and to assure that the full potential of the product is realized.
d)Support
product policy by selecting the most appropriate product which would
satisfy the Customer’s need and to develop the technical features
required by the customer.
MAIN ACTIVITIES
a)Identify elementary risks, and make adapted recommendations.
b)Write
up reports and summaries in French or in English, on normal, abnormal,
and extreme usage, under operating and maintenance conditions to bring
out variations in usage.
c)Track Group and competitor product
performances and note the strengths and weaknesses, and recommend the
best usage practices, implementation and maintenance
d)Understand
appropriate fitment, understand tyre/aircraft interactions, diagnose
geometry adjustments and estimate the technical impact of the market
introduction of a new aircraft
e)Give value to the performance of our
products in an educational way with the sales force, perform
demonstrations to clientele and express needs for improvement. Explain
the basic physical mechanisms involved in performance.
f)Manage the
Return Goods Authorization (RGA) process for country/zone/segment (per
STD 107). Detect normal, abnormal and extreme usages in operating and
maintenance conditions in order to supply information to the “Cdc” or
maintenance project.
g)Organise training for the sales force and technical conferences of products and services to country/zone/segment airlines.
h)Summarise
and communicate the status and short term market trends, competition,
user or distribution expectations ?Anticipate potential risks, explain
them to the sales force and marketing and implement the alert process
with processing adapted to the risk identified.
i)Defend his product and promote the company’s orientations in a client environment.
j)Using
recorded (or yet to be recorded) facts, prepare reports in compliance
with usage requirements as defined per the AMM, CMM, and NAA
requirements.
k)Follow the strategy of the Product Line
REQUIREMENTS
Minimum school level or equivalent experience
- Degreed Engineer with one year of on the job training; or
- 5 years experience
Awaited professional experience
a)Experience in directing the activities of other personnel.
b)Experience working with external customers.
c)Developed communication and computer skills.
d)Some level of tire experience is preferred.
e)High knowledge and use of the English language.
Specific Training
a)Background in Aviation tires; tire technologies, processes for production, performance responses.
b)Standards governing the product in the market.
c)Service environment influencing product performance.
Responsible:
a)Organising,analysing,summarising
the usage conditions and performances of related produits and services
for the country or segment,in order to improve our range and manage
risk.
b)Organising the technical support for Marketing & Sales
teams,clients,prescriptors and development teams in order to make the
most of our range and manage risk. He is the technical correspondent for
handling country conflicts and market intervention.
c)Address the technical issues of our customers and to assure that the full potential of the product is realized.
d)Support
product policy by selecting the most appropriate product which would
satisfy the Customer’s need and to develop the technical features
required by the customer.
MAIN ACTIVITIES
a)Identify elementary risks, and make adapted recommendations.
b)Write
up reports and summaries in French or in English, on normal, abnormal,
and extreme usage, under operating and maintenance conditions to bring
out variations in usage.
c)Track Group and competitor product
performances and note the strengths and weaknesses, and recommend the
best usage practices, implementation and maintenance
d)Understand
appropriate fitment, understand tyre/aircraft interactions, diagnose
geometry adjustments and estimate the technical impact of the market
introduction of a new aircraft
e)Give value to the performance of our
products in an educational way with the sales force, perform
demonstrations to clientele and express needs for improvement. Explain
the basic physical mechanisms involved in performance.
f)Manage the
Return Goods Authorization (RGA) process for country/zone/segment (per
STD 107). Detect normal, abnormal and extreme usages in operating and
maintenance conditions in order to supply information to the “Cdc” or
maintenance project.
g)Organise training for the sales force and technical conferences of products and services to country/zone/segment airlines.
h)Summarise
and communicate the status and short term market trends, competition,
user or distribution expectations ?Anticipate potential risks, explain
them to the sales force and marketing and implement the alert process
with processing adapted to the risk identified.
i)Defend his product and promote the company’s orientations in a client environment.
j)Using
recorded (or yet to be recorded) facts, prepare reports in compliance
with usage requirements as defined per the AMM, CMM, and NAA
requirements.
k)Follow the strategy of the Product Line
REQUIREMENTS
Minimum school level or equivalent experience
- Degreed Engineer with one year of on the job training; or
- 5 years experience
Awaited professional experience
a)Experience in directing the activities of other personnel.
b)Experience working with external customers.
c)Developed communication and computer skills.
d)Some level of tire experience is preferred.
e)High knowledge and use of the English language.
Specific Training
a)Background in Aviation tires; tire technologies, processes for production, performance responses.
b)Standards governing the product in the market.
c)Service environment influencing product performance.
公司介绍
米其林集团是世界500强企业之一，全球轮胎业科技和创新的领导者。在全球五大洲设有68间生产工厂，所生产的轮胎行销全球170多个国家，全球雇员人数约114, 000人。自1988年进入中国，业务快速增长，米其林已分别在沈阳和上海成立2家独资企业，1家合资企业，一个研发中心和位于上海的总部，以及一个设于香港的代表处。在台湾，米其林集团设有台湾米其林轮胎股份有限公司。米其林中国区现有的员工总数6,300名。