莆田 [切换城市] 莆田招聘莆田客服及技术支持招聘莆田客服专员/助理(非技术)招聘

Customer Service / 客服

实用动力(中国)工业有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2014-07-31
  • 工作地点:太仓
  • 招聘人数:1
  • 工作经验:一年以上
  • 学历要求:大专
  • 语言要求:韩语/朝鲜语良好
  • 职位月薪:面议
  • 职位类别:客服专员/助理(非技术)  

职位描述

PRINCIPAL ACCOUNTABILITIES:
Work with customers’ purchasing department for order details and forecasting info collection, screening and analysis.
1) Work with customers’ finance department to check the payments details, push the payment and check the info of banknotes;
2) Work with customers’ quality related to follow the after-sales warranty, check the claim list, screen those we shouldn’t pay, summarize the info, and ask customers’ to confirm them; follow up the 0-kilm quality issue, collect info, and communicate them with internal quality team;
3) Keep frequent communications with customers, collect all kinds of customer complain such as logistics, after sales, quality and others, and visit them on-site if necessary;
4) Work with SOP roundtable team, closely with the quality, purchasing, planning, production of Operation to follow up the daily sales orders to ensure the on-time delivery;
5) Provide invoice info to Finance department to issue the invoices, and courier the customers to receive the invoices;
6) Input and maintain all kinds of sales order info, pricing info into Oracle system and ensure the data accuracy;
7) Understand project management & ECN process, and support sales to follow up new project;
8) Prepare for sales reports;
9) Track inventory status to meet the related KPI;
10) Other designated accountabilities by the Supervisor.

Education background/Qualifications:
College degree.

Working experience:
1) At least 3 years of customer service working experience;
2) Understand project management & ECN process is a plus.

Skills:
1) Good communication skill;
2) Teamwork and customer orientated;
3) Good command of Korean. Written English is a must;
4) Good PC skill, including Micro Office;
5) Be able to business travel if needs.

公司介绍

关注实用动力官方微信,了解更多动态信息。

微信:实用动力




Actuant, headquartered in Butler, Wisconsin, is a diversified industrial company with operations in more than 30 countries. The Actuant businesses are market leaders in highly engineered position and motion control systems and branded hydraulic and electrical tools and supplies. The Company employs a workforce of more than 5,500 worldwide. Actuant Corporation trades on the NYSE under the symbol ATU.

Actuant’s Taicang, China, facility opened in August 2008 and operates as an engineering and manufacturing base for Actuant businesses, serving both the fast growing Asian market as well as customers across the globe.

Actuant offers a very competitive salary package that is designed to attract the best talent and reward high performers. The Corporation invests in the personal development of its people and offers excellent career growth opportunities.

For more details of our business, please visit our website:
www.actuant.com
www.actuant.com.cn

Choose Opportunity. Choose Actuant.


实用动力总部位于美国威斯康辛州,是一家综合性的工业集团,业务遍及全球30多个国家,在全球拥有雇员5500余人。实用动力集团是液压、电子、动力驱动和工程应用领域的全球领先者,集团为纽约证券交易所上市公司,股票代码ATU。

实用动力(中国)工业有限公司太仓工厂已于2008年的8月开始运作,作为工程和制造基地,它的运营不仅是服务于高速增长的亚太地区,也会同时为实用动力全球提供更有竞争力的产品和服务。

实用动力将提供注重对个人发展的投资并提供良好的职业发展机会。

如需公司更详细的信息,请访问公司网站:
www.actuant.com
www.actuant.com.cn

有意应聘者,请将中英文简历邮件发送至career.china@actuant.com。来信请注明应聘职位、目前薪金及期望薪金。
公司提供上海/苏州-太仓的每日上下班班车,有七条班车路线供居住在上海及苏州的员工选择。

Choose Opportunity. Choose Actuant

联系方式

  • Email:career.china@actuant.com
  • 公司地址:地址:span南京东路6号