售前售后服务工程师(数码打印)
富林特(上海)企业管理有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:印刷/包装/造纸
职位信息
- 发布日期:2021-01-12
- 工作地点:青岛
- 招聘人数:若干人
- 工作经验:1年经验
- 学历要求:本科
- 职位月薪:1-1.5万/月
- 职位类别:售前/售后技术支持工程师
职位描述
General description:
You provide 1st line service to the Xeikon customers using advanced digital presses in their production environment. Your goal is to guarantee an optimal functioning of the Xeikon machine, to assure the service levels agreed with the customer and to assist the customer in achieving the best printing quality.
Aiming for customer satisfaction is part of your attitude.
Your working area will be Greater China, with preferred location of Shanghai/Guangzhou/Shenzhen/Hong Kong/Taipei. You are open for occasional Asia Pacific travel.
Once up to a good level as 1st line service engineer, you will be trained further towards Print Consultant and Trainer. In this role, you get additional responsibilities to advice and train customers about digital printing and printing workflow. You continue to support customers as service engineer during interventions and on phone support.
Main tasks:
- Phone support on Xeikon machines, finishing equipment and workflow
- Interventions, scheduled and preventive maintenance at customer’s site to assure high efficiency of the Xeikon engine
- Site surveys in preparation of a machine installation
- Support during machine installation till full acceptance of the production line
- Technical support for workflow and application topics
Profile:
- First class technician with a technical educational degree (bachelor) and some years (5 years or above) of experience in machine maintenance, field engineering and/or graphics industry
- Good practical, up-to-date knowledge of common IT hard- and software
- Excellent analytic skills and good engineer sense. Quick learner
- Customer oriented
- Self-supporting, flexible, stress resistant
- Cost conscious, pragmatic
- Able to communicate in English
Preference:
You can count on preference in case you have understanding of
- Digital press - hardware and software
- Finishing equipment for printing industry
- Graphic Arts and printing process
- Prepress software such as Adobe Creative Suite
- RIP software
- Color management , ICC profiling
- Workflow SW
- Papers and substrates
Xeikon:
- A division of Flint Group, active in innovative digital printing
- Enthusiastic, ambitious environment in a Service department which plays an important business role for Xeikon
- A challenging job with direct responsibility towards the customer
职能类别:售前/售后技术支持工程师
公司介绍
富林特集团以客户为导向,提供无与伦比的服务和技术支持以及优质的产品,富林特集团致力于为全球用户提供具有卓越价值、品质优良以及不断创新的产品。
富林特集团总部设在卢森堡,全球有约7900名员工。2015年销售收入为29亿欧元。在全球范围内,富林特在每一个主要参与的细分市场中都是数一数二的供应商。
富林特中国因业务发展需要,现诚意邀请符合所述要求的有志之士应聘职位。
公司提供有竞争力的薪资、福利待遇和良好的事业发展机会。有兴趣者请将中英文简历(包含联系方式)发至本公司邮箱,并请在邮件标题上注明应聘职位。为保证您的邮件正确送达,请直接将简历粘贴在邮件文本内发送,不要将简历作为附件发送
非中介,不收费
联系方式
- 公司地址:地址:span水丰路100号