莆田招聘

Role Purpose 职位目标：

To support business tracking and disclosure of HCP payments through system implementation, support, and ongoing embedding of HCP eForms.

Key Accountabilities/Responsibilities 主要工作职责：

· Grow and embed usage of HCP eForms system through user support and system championing;

- Answering users’ system queries, assisting in input of information, and general user troubleshooting,

- Identifying and advising users on how to avoid common input errors,

- Understanding issues and escalating to relevant contact where queries cannot be resolved immediately,

- Ad hoc 1:1 user training to increase familiarity with the system and build competencies with eForms Business Unit Champions,

- Championing eForms usage around the organization.

· Responsible for delivery of routine system maintenance and performance of user service requests;

- Collecting data from system user groups (e.g. User data for new users, HCO information, 3-1 plans),

- Ensure timely execution of joiners, leavers, and other user access changes,

- Understanding and tracking user experiences and feedback to build into future system updates and Phase II design.

Behaviours:

· Customer driven: Exhibit a focus on delivering value to customers by meeting specific customer requests, needs, or problem solving.

· Enable and drive change: Implementing plans and holding self and colleagues fully accountable for delivering short and medium term goals.

· Flexible Thinking: Be able to understand and state different perspectives, while developing a range of different options for the way forward.

· Building Relationships: Engaging with the business and key stakeholders to build a mutual understanding of goals and motivations and leveraging these relationships to achieve results.

Qualifications/Requirements: (Education / Experience / Competencies)

申请资格 / 职位要求：(教育背景 / 工作经验 / 知识与技能)

1. Bachelors Degree or higher

2. Fluent English and Mandarin (written and spoken)

3. Good IT skills and a high learning agility for new systems

4. Soft skills (time management/presentation/problem solving)

5. Ability to manage competing priorities

3-5 years experience within the pharmaceutical industry

GlaxoSmithkline/葛兰素史克
作为世界领先的制药业巨擘，葛兰素史克公司秉承以研究开发为基础的一贯理念，凭藉公司本身的技术潜力和资源优势，在当今瞬息万变的医疗保健领域保持强劲的增长势头。
葛兰素史克公司，由葛兰素威康和史克必成强强联合，于2000年12月成立。两家公司的历史均可追溯至19世纪中叶，各自在一个多世纪的不断创新和数次合并中，在医药领域都确立了世界级的领先地位。两个制药巨人的成功合并，为葛兰素史克成为行业中无可争议的领导者奠定了基础，并在全球药品市场中占据有7%的份额。
葛兰素史克公司总部设在英国，以美国为业务营运中心，在抗感染、中枢神经系统、呼吸和胃肠道/代谢四大医疗领域代表当今世界的最高水平，在疫苗领域雄居行业榜首。此外，公司在消费保健领域也居世界领先地位，主要产品包括非处方药、口腔护理品和营养保健饮料。2006年公司在全球的销售总额达232亿英镑。目前，公司在全球拥有10万余名既掌握专业技能又有奉献精神的出色员工。
全球研发中心有1万6千科学家和技术人员分布在全球许多国家。为进一步推动研发全球化，葛兰素史克(GSK)中国研发中心于2007年6月成立。中心将侧重于神经退行性病变的研究，目标是为多发性硬化病、帕金森病和阿尔茨海默氏病等严重疾病开发新药。中国研发中心将发展成有1000多科学家和技术人员的全球研发中心。中心将以科学研究为基础（science-driven），通过生物学，化学以及最新技术，创新开发新的治疗手段。中国研发中心将最终引领GSK在这一领域从识别药物靶标到后期临床研究的全球研发活动，并在中国和其他研究机构密切合作。GSK中国研发中心计划在未来10年内成长为GSK的大型研发中心之一。
更多信息请访问我们的网站：www.gsk.com or www.gskchina.com