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HR Call Center Professional - Japanese & English

诺和诺德(中国)制药有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:制药/生物工程

职位信息

  • 发布日期:2020-12-30
  • 工作地点:天津
  • 招聘人数:若干人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 语言要求:英语熟练 日语熟练
  • 职位月薪:0.9-1万/月
  • 职位类别:人事专员  人事助理

职位描述

Key responsibilities :
? Responsible for providing consistent, high quality Tier 0 and Tier 1 HR support to all employees, managers and internal HR users cross all HR functions including compensation & benefit, employee life cycle, talent acquisition, talent management and other HR functions.
? Identify solutions to resolve employee inquires and effectively communicate complex and difficult information/process to stakeholders so they can understand the issue and resolution.
? Identify the gaps in Ask HR portal content/service and internal reference materials (including compensation & benefit, payroll, talent acquisition, talent management and other HR functions). And design/maintain the new content and services in AskHR cross all HR functions.
? Responsible for all change management for system update or service update.
? Responsible for designing and maintaining the internal training documents, matrix and etc.
? Partner with CoE, HRBP and other HR Teams to understand all existing and new policies, procedures, processes to ensure provide professional HR support to stakeholders. And implement the new services when requirement raised by CoE, HRBP and other HR functions.
? Work on special assignment or project that manager assigned.

Experience :
? A minimum 3 years of HR experience with understanding of one or more HR functions.
? Customer service (HR Call Center) experience is preferred.

Personal skills:
? High efficiency in written and oral Japanese, JLPT-1 is a must
? Good written skill in English, fluent in oral English is preferred
? Strong customer service orientation.
? Strong problem-solving skill.
? Must be well organized and detail oriented with good interpersonal and communication skills.
? Ability to multi-task.
? Proficient in MS Excel, Word and PowerPoint.

职能类别:人事专员人事助理

公司介绍

诺和诺德在中国
诺和诺德是中国市场的领导者,一直以改变为己任。诺和诺德(中国)制药有限公司于1994年成立,二十几年来业务一直保持强劲增长。公司总部设在北京,产品和服务遍及全国所有省、直辖市及中国港澳台地区。截至2017年底,诺和诺德在华员工总数4329人。诺和诺德是在中国建立研发中心的生物制药公司。位于北京的研发中心是诺和诺德全球研发体系的组成部分,致力于与总部合作研发新产品及新生产工艺。诺和诺德在中国的生产厂位于天津,是公司的国际化战略生产基地。公司对工厂提供了大量的资金投入和技术支持,向全球以及中国市场供应产品。诺和诺德在中国的不断发展反映了公司对中国市场的承诺。

Novo Nordisk in China
As the leader in the Chinese market, Novo Nordisk has always been committed to Changing.
Founded in 1994 and headquartered in Beijing, Novo Nordisk’s presence in China has been growing for more than 20 years.Headquartered in Beijing, providing products and services across mainland China as well as Hong Kong, Macau and Taiwan of China. As of the end of 2017, Novo Nordisk employed over 4,329 employees in China.

联系方式

  • Email:xrnj@novonordisk.com
  • 公司地址:北京市朝阳区广顺南大街8号利星行中心3号楼4,5层 (邮编:100102)
  • 电话:18701492989