外资银行后台文员(北京)
上海中智项目外包咨询服务有限公司
- 公司规模:1000-5000人
- 公司性质:国企
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2020-03-18
- 工作地点:北京-朝阳区
- 招聘人数:若干人
- 工作经验:无需经验
- 学历要求:本科
- 职位月薪:6.5-7千/月
- 职位类别:其他
职位描述
Scope of the Role:
To ensure smoothly operations of Account management Service
To take overall responsibilities of management and supervision on the operational, systems and staffing issues of Account Management Service
Processing of all ASU related documents and liaison between customers and Hub Centre to deliver efficient services to clients.
Key Responsibilities/Challenges:
Strictly follow ASU DOI and JD, ensure the implementation of internal policy and compliance of regulatory requirements.
Timely and accurate resolution to all customer enquiries on ASU related services and products.
Act as “single window” into our ASU transaction and services.
To maintain quality standards to ensure our services for above mentioned products, meets customers’ total needs, and that continued effort is made to exceed customer’s expectation.
To check report and finish the product related returns in time. Establish statistic and filing procedure, ensure the accuracy and integrity of original records, contracts and other materials.
To provide support and monitor investigation cases handled by Hub Centre, through satisfactory resolution with the customer.
To be aware and identify opportunities for cross selling the Bank’s products.
To be responsible for account related entry/deal input checking, ensure the effective control of risks through proper authority mechanism.
Help vet suspicious money laundering cases, where necessary, before sending them to Country Money Laundering Prevention Officer.
Daily work must comply with the Money Laundering Prevention Requirement and the Code of Conduct.
Shall be alert at all times to unusual or possible suspicious customer activity, and should report promptly any suspicious activity.
Periodically to do job rotation and take mandatory leave as per annual leave policy.
Support OM to build and update BCP plan and test periodically.
Attend and finish internal and external training to be skilled and qualified for the job.
Safe keep and register business chops, user Id password and critical vouchers, follow handover policy.
Processing relevant transactions and performing specific duties (e.g. reconciliation, regulatory reporting, callbacks, scanning, etc.) guided by the departmental operating instructions, guidelines, policies and standards set.
Periodically Back Up other officer job if related concerned party is not available.
Selection Criteria:
College/University degree
Knowledge in PBOC/SAFE/CBRC regulations
General knowledge and experience on operations of Account Service
Creativeness in generating constructive new ideas
Good command of both written and spoken English
Sound knowledge and understanding of regulatory requirements
Sound knowledge in MS office
职能类别:其他
公司介绍
中智将以不懈追求卓越的精神,坚持传承与创新,积极探索企业发展的新方向、新路径,推动企业实现新发展,继续强化质量意识,加强质量管理,落实质量责任,提高服务质量,进而为将上海建设成“具有国际竞争力的质量高地”作出更大的贡献。
联系方式
- Email:jobcc@ciicsh.net
- 公司地址:沪闵路