数据管理专员-(应届毕业生,实习转正)
好时食品国际贸易(上海)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:快速消费品(食品、饮料、化妆品)
职位信息
- 发布日期:2019-06-19
- 工作地点:上海-浦东新区
- 招聘人数:1人
- 工作经验:无工作经验
- 学历要求:本科
- 职位类别:其他
职位描述
Data Maintenance Management:
Customer
* Review SF11 (Customer Maintenance Form) completeness(include creation, modification, extension, block and delete etc.); coordinate with the Business Unit for missing information; and complete SAP system maintenance. Update the local information in the system. * Enforce all Customer Maintenance policy and procedure
Vendor
* Review Vendor Maintenance Form completeness(include creation, modification, extension, block and delete etc.); coordinate with the Business Unit for missing information; and complete SAP system maintenance.
* Enforce all vendor Maintenance policy and procedure
Material Maintenance/ Extension/ Discontinued
* Executes material extension on specific views in the system, ensuring proper approvals are completed before processing
* Perform views maintenance as needed.
* Obtain accurate material information for systems input and recognizes when data is not consistent with standard procedures
* Initiate resolution or escalate issue with appropriate departments.
* Provide team communication on any material information such as discontinued items, seasonal items, sale status update and etc.
* Enforce all Material Maintenance policy and procedure
Pricing/ Promotion/ Sales Deal Maintenance
* Execute Price, Promotion, and Sales Deal maintenance and changes in the system
* Enforce all Pricing Maintenance policy and procedure
Record and Report Management
* Maintain a complete and accurate record in the system.
* Ensure all data maintenance records are properly filed/ archived and in accordance to the record retention policy and procedure.
* Responsible for all master data realated reports
Key Performance Indicator/ Metrics/ Service Level Agreement/ Process Improvement Management:
* Shall ensure that set KPIs/ Metrics/ SLAs are met and reported on a timely manner.
* The Data Maintenance Associate I in alignment with his/her immediate manager is also responsible in carrying out identified key points to improve processes within the role.
Customer Relationship Management (Internal and External):
Account Management
* Build and maintain effective relationships with Customers and Business Managers/ Business Unit.
* Provide high degree of one-stop-shopping for Customers and Business Managers/ Business Unit by acting as the sole contact for a wide variety of Data Maintenance related issues
* Work with appropriate personnel to reach resolution, and respond with resolution in a timely manner while respecting the relationship between Customer and Business Manager.
Communication and Collaboration
* Closely coordinate with Customer, Business Manager, Business Unit, Order Management Associate, Accounts Receivable Accountant, and etc.
* Communicate in a positive manner with all groups to ensure positive win-win relationships.
* Proactively communicate service-related issue and address root cause analysis
* Answer incoming phone calls and respond to inquiries in a timely manner and in accordance with standards and policy.
* Communicate across Order Fulfillment Process to ensure Customers’ needs are met
* Responsible for timely updates, reporting to customers, identifying issues, analyzing issue root causes and leading the resolution of those issues.
Internal/ External/ Sarbanes Oxley Audit Support:
* Provide support to Internal, External, and Sarbanes-Oxley audit and test.
* Provide relevant requirements and/or documents to carry out the audit on orders related transactions.
* Carry out and implement identify audit recommendation.
职能类别: 其他
公司介绍
在好时,美好一直都不仅仅意味着提供美味的产品。120年来,好时致力于以公平、合乎道德和可持续地方式运营,以实现卓越经营及对社会产生积极影响。并最终为有需要的儿童创造美好未来。作为这一承诺的体现,公司创始人于 1909 年建立了弥尔顿.好时(Milton Hershey)学校,该校现由好时信托公司(Hershey Trust Company)管理。学生在该校接受免费教育、住房和医疗护理,健康成长,成为 Hershey 好时公司成功的直接受益者。
联系方式
- 公司地址:地址:span浦东南路999号新梅联合广场