上海招聘CRM Specialist / CRM系统专员

CRM Specialist / CRM系统专员

职位描述：

GENERAL MISSION :

Be responsible of the CRM systems operations reliability and systems evolution.

KEY DUTIES AND RESPONSIBILITIES:

- Ensure the good quality of customer database

- Ensure smooth operations of marketing actions and couponing in CRM

- Maintain smooth integration between CRM and other systems (ERP, OMS, POS, Wechat)

- Follow issues with CRM vendor, be proactive to identify solutions and be accountable for their resolution

- Support business users on CRM

- Point of contact for marketing & CRM vendor for system continuous improvement

- Proactively take part in projects with Marketing

REQUIREMENTS:

- Bachelor Degree or above

- Majored in Computer Science

- Data oriented

- Good SQL knowledge

- 5-10 years related working experience in database management, CRM system

- Excellent English

职能类别：需求工程师项目执行/协调人员

关键字： CRM 数据库

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