盘锦招聘

Overview of duties
职责概述
? Behaves and acts in an exemplary fashion, embodying the brand mindset
行为和举止符合该品牌要求,并涵盖品牌的精神
? Is responsible for the Pullman promise of proximity and sociability
传递铂尔曼的好客和亲切的承诺
? Welcomes, provides updates and information for guests and visitors.
迎接宾客,为顾客和来访者传达信息
? Recommends the hotel's range of services on offer.
介绍酒店的设施和服务
Main responsibilities
主要职责
? Promotes the Pullman brand philosophy through his or her exemplary attitude, behaviour and excellent communication skills.
通过他/她所表现的态度,行为和优秀的沟通力来推广铂尔曼品牌的理念
? Takes note of remarks made by guests and finds solutions for any problems that may arise. Ensures a rapid response from the different departments concerned.
牢记客人有可能提出的任何问题并给予解决方案. 确保各个相关部门反映迅速 ? Makes sure that all the information available in the lobby is well presented and up-to-date.
确保所有在大堂的信息传达是最新的
Administration Responsibilities
行政职责
? Positive to serve the guest.
主动对客服务
? To ensure that all guest and callers are provide with concise information concerning the services and facilities provided by hotel.
确保所有客人及来电者接受到酒店提供的有关服务及设施的简洁信息。
? To ensure the Front Office staff provide service on Pullman brand standard.
确保前厅部员工提供符合铂尔曼品牌标准的服务。

    盘锦东方银座铂尔曼酒店是香港东方银座集团按国际五星级标准规划设计并出资建设的具有国际一流水平的会议商务型酒店，位于兴隆台区石油大街南侧与青年路交汇处，由世界顶级的法国雅高集团担任酒店管家。铂尔曼酒店是法国雅高集团首次进驻东北的第一家国际五星级酒店，也是在我市兴隆台区开工建设的首个国际知名品牌五星级酒店。

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