南通招聘

职位描述：
工作介绍 人员计划及排班专员专注于计划工作，以满足顾客和员工的需求。该岗位负责协调人员规划活动，制定整个商场的人员调度计划，从而让合适的人在合适的岗位和时间工作，以满足整个商场的业务需求，协助商场发展，实现长期可持续盈利。
工作职责：
工时规划
? 协助业务领航和营运部经理制定并执行年度员工规划行动方案，以实现商场目标和完成优先重点工作。
? 对各经理进行员工规划流程的辅导和培训，使其了解基本工时、业务驱动力和工作量因素。
? 提供相关知识和工具，确保商场督导小组成员和一线经理承担和负责商场及部门的员工规划和工作效率等事宜。
? 负责在灵活排班系统 (Kronos)上维护商场营业时间、部门特殊工作时间，以及达成共识的其他任何商场信息。
人员排班
？ 确保所有部门排班符合员工规划流程，确保一线经理做好未来两周的排班表。
？ 与各经理合作，确保按时完成所有排班表，并在醒目的地方张贴出来，在必要时做出修订。
？ 制定整个商场的统一排班表，充分利用商场整体资源。
？ 成为灵活排班系统（Kronos）的专家，最大化商场各部门的可利用资源，满足已知的顾客需求。
？ 至少提前两周制定并发布各部门的排班，进行分析并作出适当调整，以满足需求；同时，负责发现问题，并提供可能的解决方案，从而解决长短期的人员问题。
？ 在商场内部和各商场之间确定并构建关键合作关系。通过网络，共享改进意见，利用分享、复制的方法，推行***实践。
员工规划审核和培训
? 协助业务领航和营运部经理以及人力资源经理定期核查、追踪灵活排班系统（Kronos）程序和工作方法；确保遵循计划，并对偏差进行记录汇报。
? 辅导、发展和培训各经理和相关员工有效使用灵活排班系统（Kronos）。
? 定期编写并发布经确认的相关报告。
? 执行管理团队提出的任何其他合理要求。
? 管理并协调多技能员工（flexible staff pool）的排班和跟进工作。
? 实地检查，对员工规划的程序和方法做出必要的调整。

职位要求：
？ 具有商场一线工作经验深入了解宜家理念，包括我们的愿景和业务理念，宜家文化和价值观，以及如何创造业务优势
？ 具备操作排班系统的经验和知识
？ 具有丰富的领导和管理经验
？ 了解关键绩效测评和跟踪工具，能承担所在领域的责任

? 能与员工构建紧密的工作关系
? 能够胜任战略和操作层面的工作
? 具备英语书面和口头表达能力
? 富有活力、以行动为导向、上进心强、能自信独立地做出决策
? 能够运用富有创造性的解决问题技巧，并结合宜家核心价格观，与同事和顾客进行沟通与协作
? 能与各级管理人员建立紧密的工作关系
? 具备高效且极富创造性的书面和口头交流能力
? 注重盈利
? 能够以专业而又有条理的工作方式独立完成工作
? 具备优秀的分析能力
? 注重细节
ABOUT THE JOB The Staff Scheduler centralizes scheduling to meet both customer & co-worker satisfaction. This role is responsible to co-ordinate the staff planning actives and produce whole store scheduling in order to have the right people in the right place and the right time to meet the business needs across the whole store, by accomplish this will support the store growth and sustained long-term profitability.

YOUR ASSIGNMENT Your tasks will include
Hours planning
? Assist the Operations manager in developing and implementing an annual staff planning action plan to achieve the store goals and priorities.
? To coach, develop and educate all managers staff planning process and establish knowledge of base hours, business drivers and workload factors
? To provide relevant knowledge and tools to hold store steering group members accountable and front line managers responsible for store & department staff planning & efficiency
? Responsible for the maintenance of store business hours and Function specific working times and any other agreed store input data on the Flex Scheduling Module. Business Follow Ups and

Staff scheduling
? Ensure all dept. scheduling align with the staff planning process and front line manager schedule the roaster 4 weeks before SPKT launch.
? To produce one store roster to optimize the resource already has on store level.
? Be the expert about the Flex Scheduling module and to maximize resource availability across all departments to meet identified customer demand.
? Generate and post schedules for departments at least 4 weeks in advance, analyzing it and making appropriate adjustments to best meet requirements and taking responsibility for identifying issues and suggest ting possible solutions in order to address short & long term staffing issues.
? Partner with managers to ensure all schedules are completed on time, prominently displayed, and where necessary, amendments made.
? Recognize and build key relationships within and between the stores. Use the network to share ideas for improvement using copy and paste solutions to implement best practices.

Staff planning review and education
? Support the BNOM & HR manager by implementing regular checks and follow-ups on Flex Scheduling Module procedures and working practices; ensuring adherence to schedules and including deviation reporting

Staff planning review and education
? To coach, develop and educate all managers and relevant co-workers on the effective use of the Flex Scheduling module and the Kronos Time and Attendance System.
? Produce and distribute relevant identified reports on a regular basis
? Carry out any other reasonable requests asked by the management team.
? Manage and co-ordinate the scheduling and follow up of the flexible staff pool
? On floor review. Make necessary adjustment on the scheduling

YOUR PROFILE Your knowledge, skills and experience include:

？ Store front line experience
？ Experience and knowledge of Scheduling System
？ Demonstrated experience in Leading and Managing position
？ An understanding of the key performance measurements and follow up tools to be able to develop your area of responsibility

？ Able to form strong working relationships with people
？ The ability to work on tactical and operational level
？ Written and spoken English language
？ Dynamic, action oriented team player who is self-motivated and confident in making independent decisions
？ Use creative problem solving skills in conjunction with IKEA’s core values Communicate and partner with colleagues and customers
？ Able to form strong working relationships with all levels of management 举报 分享

IKEA宜家家居 是来自瑞典的全球最大的家具和家居用品零售商，在全球43个国家和地区，拥有155,000名员工。在宜家，我们尊重彼此 及彼此之间的差异，对所有贡献者虚怀以待。因此，无论在哪个国家工作，都意味着您将成为激励人心、轻松有趣、快节奏中的一部分。

宜家南通商场是中国第22家商场，长江以北的第一家商场。南通作为我国首批沿海开放城市之一，素有：教育之乡、北上海、宜居城市之称。

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