POSITION TITLE: Product Specialist

REPORTS TO: Product Manager

FUNCTION: This position responsible to ensures customer satisfaction through effective communication, report writing and technical knowledge

BASIC PURPOSE OF THIS POSITION:

This position responsible for develop and track project plans, assists in resolving difficult situations, adheres to technical standards

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The incumbent will also be responsible for, but not limiting to the following duties:

• To support sales team & dealer, including product training, selling tools edit etc.
• To carry through market education & publicizing, including product presentation, expert team constructing etc.
• To participate in the product register, new product launch
• To collect & update marketing information, including competitors, market trend, consumer expectation etc.
• Product knowledge training for sales team and dealers
• Product introduction on marketing activities such as seminar and workshops
• Customer application advanced training and troubleshooting
• Develop new applications and marketing tools for the sales teams
• Manage your products by applications and with high communication skills
• Develop and maximize relationship with key customers to help product sales

This description is a summary of principle responsibilities and is not intended to include all duties may be assigned.

WORKING RELATIONSHIPS AND CONTACTS:

• External contacts for this position include hospital, laboratory, university, dealers.
• Internal contacts include all marketing department staff members as well as other pre-sale and post-sale department staff in other offices of the company to gain information or to resolve problems.

SUPERVISION RECEIVED AND GIVEN:

The incumbent of this position is responsible for his/her own work. Only new work is reviewed before issue, all other work is handled independently, reporting status to managers/supervisor. Some work requires analysis and use of initiative and independent judgment, but most assignments are specific and well defined.

ESSENTIAL QUALIFICATIONS:

EDUCATION & SKILLS:

· Bachelor degree or above with Lab Medicine, Clinical Medicine, Biochemistry and Chemistry etc., Medical background is preferred.

· English skill in both reading and writing is essential. Good English speaking skill is a plus.

· Good OA software skills, eg. Excel, PPT, etc.

WORKING EXPERIENCE:

· Two years working experience

· Working experience in IVD industry is preferred, and experience in Multi-National IVD Company is a plus

· Customer-facing working experience is preferred

FUNCTIONAL COMPETENCIES:

This position also requires:

· Good attitude, well habit of work, positive & take responsibility

· Continues learning and developing expertise to expand repertoire of skills

· Uses logical methodology in analyses

· Prioritizes assigned work assuring milestones are achieved

· Keeps management current via regular feedback and defers to others before taking action in non-routine matters

· Prepares for technical or managerial advancement Seeks innovative ways to accomplish objectives

· Continuously learns from experiences, particularly non-routine challenges

· Concentrates on key objectives despite distractions

· Identifies and focuses on critical deliverables and high priority assignments

· Understands complex technical and non-technical documentation

· Effectively communicates with external contacts to ensure positive outcomes.

· Acknowledges and addresses issues honestly and without judgment

· Learns to analyze business processes and customer requirements

· Regularly participates on process improvement teams within own functional area

· Works reliably with team members to resolve problems and achieve goals

· Shows respect for all team members

· Begins learning the company businesses and products and how own function impacts business results

· Learns customer business needs and takes action to meet those needs

TRAVEL REQUIREMENTS:

This position may require business traveling in a frequently situation.

WORK ENVIRONMENT:

This position functions in a general office environment.

贝克曼库尔特有限公司简介：

美国贝克曼库尔特有限公司由贝克曼博士和库尔特兄弟创立，致力于开发和销售仪器、试剂、软件以及能够简化和自动化实验室处理的产品，产品广泛用于世界各地的医院、诊所以及商业实验室。临床诊断解决方案包括：实验室自动化系统、生化分析系统、免疫分析系统、血细胞分析系统、特定蛋白分析系统、尿液分析系统、微生物检测系列、血站血型分析系统。未来的发展中，贝克曼库尔特公司还将以其领先技术、完整的全线产品在医疗设备研发领域持续领跑，继续为全球科学研究的发展作出更杰出的贡献！欲了解更多信息，敬请访问贝克曼库尔特全球网站**********************和中文官方网站*********************

在贝克曼库尔特公司工作的益处:

我们推动行业向前发展
?我们是科学和医疗领域的领先企业。我们的“诊断”产品可帮助医院和实验室尽可能快速和可靠地提供患者诊断结果。我们的“生命科学”产品可帮助科学家在他们的研究中取得突破。
?我们产品的每月使用量达数百万次。
?我们历来重视创新，每年都会推出新产品。
?我们投资于研究和开发，并致力于制造出最优的产品。

我们帮助员工发挥潜力
?我们的文化是坚持持续改进 — 这种文化也深深地影响着我们的员工。
?我们致力于通过激发动力和具有挑战性的工作为员工提供成长机会。
?我们的内部晋升和任职率在业内领先。
?我们利用认可计划 Win as One（共同致胜）确保我们的员工在完成重要任务时得到认可。
?我们全年为员工提供多个发展计划。

我们有独特的工作方式
?虽然我们的工作可能具有挑战性，但员工可以获得经理及其团队的支持。我们共同努力来帮助彼此实现目标。
?Danaher Business System (DBS) 提供了独特的工作环境和获得分析、问题解决技能的机会。
?我们的工作环境和谐友好，并鼓励员工积极提出问题。
?我们坚定推崇多元融合、海纳百川的文化，并邀请员工分享他们的独特经验。