南平招聘

Education:
Indicate the minimum education and why it is required.
Bachelor's degree in Engineering or related field service experience for 3 years or longer.

Background:

Knowledge of regulations and standards affecting IVDs and Biologics.
The selected individual is responsible for achieving service excellence through technical abilities and must be able to confidently demonstrate the assurance to meet client expectations. Candidates applying for this position should have skills and experience, which minimally meet the following requirements:

?2 + years experience at troubleshooting electromechanical software controlled instrument systems.
?Have an ability to troubleshoot and repair electromechanical instrument systems.
?Excellent communication skills- including both verbal and written.
?Pay attention to details and strive for technical excellence in your work.
?Listen to the customer, understand each service situation and provide a response that meets or exceeds customer expectations.
?Have the ability to demonstrate proper etiquette and empathy for each customer interaction.
?Ability to work with other internal Abbott cross-functional groups including system application specialists and field sales representatives.
?Ability to document work performed and be well organized.
?Ability to understand and troubleshoot software based PC programs
?Ability to use standard application software such as- Lotus Notes, MS Word, Excel, and Access.
?Ability to operate laboratory instrumentation including multi-meters, and data acquisition equipment.
?Comprehend, understand, and maintain quality compliance initiatives and procedures that are used within the organization.
?Understanding the fabrication of parts, electromechanical motion control, and mechanical alignment is essential.
The individual in this position must be able to work well with others and demonstrate proper etiquette and communication skills in all situations. The individual needs to be adaptable to changing priorities and demands.

Accountablility / Scope:
Describe the primary accountabilities of the position and the impact of actions.
?Comply with all regulatory, FDA, and AM quality system procedures.
?Accountability should also include adhering to and maintaining office of ethics and compliance initiatives set by Abbott and AMD.
?Consistent account monitoring and maintaining account customer satisfaction through direct communication and documenting activities in the AMD call management system.
?Demonstrating that analytical engineering tools are used to help make decisions in their service role and decisions.
?Meeting departmental standards and timelines initiatives.
?Assisting and collaborating with the Lead FSS in the group.
Providing effective communication to the customer, account sales representatives, application specialist, Lead Field Service Specialist, and service manager.

Major Responsibilities:

Responsible for implementing and maintaining the effectiveness of the quality system.
Provide system technical support for Abbott Molecular & Ibis instrument systems. The essential job functions needed to perform this job include:

?Provide on demand front line field service support to Abbott Molecular & Ibis customers.
?Install and verify proper operation of instrument systems in a customer diagnostic laboratory setting.
?Perform scheduled preventative maintenance interventions that include calibration, hardware or software upgrades, and verify work completed.
?Become a technical subject matter expert on current and new instrument products.
?Troubleshoot instrument system problems through telephone support, log file reading, or on-site client visitations.
?Maintain a repair parts inventory and provide input on parts usage related to failures.
?Actively participating in area or worldwide conference calls, service summits, expert meetings and workshops.
?Providing back-up service support outside of assigned territory as needed.
?Provide technical support at Abbott trade shows, sales demonstrations, and customer sites.
?Maintaining and managing your own spare parts field service inventory kits according to defined procedures and service recommendations.
?Create and maintain service records and documents, using a call management system.
?Provide feedback and communication to enhance technical service documents and bulletins that will be used by other field service personnel.
?Provide communication updates to the service manager and other service staff colleagues.

The candidate will use fundamental engineering based skills to support Abbott Molecular instrument systems that are installed at Asia Pacific based customer sites. Candidate applicants for this position will be required to visit customer sites and travel to sites approximately 90% of the time. The candidate will be expected to support the Greater China territory and travel on demand to a customer location. Additional travel can include- trade shows, technical expert meetings and travel to other Asia Pacific locations in order to provide back up support to other Abbott territories.

服务于全球医疗保健需求
我们是一家全球性的多元化医疗保健公司，致力于探索维持健康的新药品、新技术和新方法。我们的产品跨越整个医疗护理领域，从营养品和诊断产品到医疗器械和医药治疗方案。我们全线产品系列贯穿各个年龄段，满足从婴幼儿到老年人的重要健康需求。
公司在全球范围内拥有销售、制造、研发以及分销等网点，我们时刻为客户和患者着想，因此我们会随时出现在他们最需要的地方。我们的全球影响力和客户服务能力获得了广泛认可。

科学传递关爱
在我们120多年的发展历程中，雅培人一直为着一个永恒的目标而不懈地努力：推动医疗科学进步，帮助人们更健康地生活。这也是我们公司优良传统的一部分并且将继续推动我们不断向前。今天，雅培全球70,000名雅培员工共同激情投入"科学传递关爱"的行动。
这是雅培的承诺，我们相信生命拥有无限潜能，我们愿意为这份崇高的事业贡献力量。

良好的工作环境
在雅培，我们提供优良的工作环境，并被公认为优秀雇主，对此我们倍感自豪。我们以承诺提供优越的工作场所而获得了众多本地，全国及国际性的荣誉。雅培员工知道他们所得到的都是最好的—从获奖医疗保健福利到各种便利和福利服务及长期退休福利。

致力于全球领先的健康事业
我们把对生活的改善延伸到人道主义事业。作为一个生产创新型医疗保健产品的领导者，雅培认为这是我们特殊和使命来帮助人们—无论他们处于贫穷或是灾难。我们都将坚定不移地通过创新和多项社会活动来完成这项职责。

雅培成熟药品部
雅培成熟药品部（EPD）目前在中国有1200名左右员工, 拥有消化及肝病，妇科及神经科，心血管及泌尿科，疫苗产品领域的13个产品。我们诚邀充满激情，实干的精英加入我们的团队。

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https://www.abbottcareers.com/

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