E-commerce CRM Supervisor
上海人头马贸易有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:贸易/进出口
职位信息
- 发布日期:2017-11-22
- 工作地点:上海
- 工作经验:无工作经验
- 学历要求:本科
- 职位月薪:1.5-2万/月
- 职位类别:客户关系经理/主管
职位描述
职位描述:
Responsibilities:
? Work with team for delivering whole RC e-Commerce CRM strategy ,include JD ,JIUXIAN and JD Weshop
? providing best-in-class engagement for consumers and professionals through building proximity with them
? rewarding their loyalty behavior, fostering personalized emotional connections with them
? Strategic objectives:
? Renewal of Reward Program to increase Consumer Engagement and Loyalty
? Launch CRM program within timeline
? Uncover all the insights from our consumer journey and ensure that all tools are in place to attract, engage and retain our consumers, while driving online traffic
? Optimize our EC campaign efficiencies
? Lead and manage the business partnership with our 3rd party partners
? Sustain a strong external and internal network to ensure all new technologies and innovations are used to give the best experience to our consumers and Professionals
? Draft monthly report with major learning and solution.
Requirements:
bachelor degree
Fluent English and Mandarin required; No issue for written and verbal English communication.
At least two to three years working experience on digital CRM area , better relevant to e-Commerce, especially the line of T-mall
Understanding of CRM (communication/downloads, planning, analytics, activation)
Understanding of Digital and E-platforms (we-chat, Tmall, JD..)
Project management and planning experience required ( team work)
Previous experience with managing budgets and having a proven record of demonstrating strong return on investment is critical
Working experience of Agency
Good at office soft, excel and PPT writing.
Responsibilities:
? Work with team for delivering whole RC e-Commerce CRM strategy ,include JD ,JIUXIAN and JD Weshop
? providing best-in-class engagement for consumers and professionals through building proximity with them
? rewarding their loyalty behavior, fostering personalized emotional connections with them
? Strategic objectives:
? Renewal of Reward Program to increase Consumer Engagement and Loyalty
? Launch CRM program within timeline
? Uncover all the insights from our consumer journey and ensure that all tools are in place to attract, engage and retain our consumers, while driving online traffic
? Optimize our EC campaign efficiencies
? Lead and manage the business partnership with our 3rd party partners
? Sustain a strong external and internal network to ensure all new technologies and innovations are used to give the best experience to our consumers and Professionals
? Draft monthly report with major learning and solution.
Requirements:
bachelor degree
Fluent English and Mandarin required; No issue for written and verbal English communication.
At least two to three years working experience on digital CRM area , better relevant to e-Commerce, especially the line of T-mall
Understanding of CRM (communication/downloads, planning, analytics, activation)
Understanding of Digital and E-platforms (we-chat, Tmall, JD..)
Project management and planning experience required ( team work)
Previous experience with managing budgets and having a proven record of demonstrating strong return on investment is critical
Working experience of Agency
Good at office soft, excel and PPT writing.
职能类别: 客户关系经理/主管
公司介绍
关于人头马君度集团
家族经营的法国企业人头马君度集团(Rémy Cointreau Group)是全球烈酒市场的领军者,在全球范围内共拥有1,800名员工。人头马君度集团的历史***可追溯至1724年,艾里亚.杜波利埃(Hériard Dubreuil)和君度(Cointreau)两大家族分别掌控人头马公司和君度公司,1990年两大公司合并,两大家族顺理成章地成为合并后人头马君度集团的控股公司。
人头马君度集团旗下拥有多个国际知名高端品牌:路易十三(LOUIS XIII)、人头马优质香槟区干邑(Rémy Martin Cognac Fine Champagne)、君度橙酒(Cointreau Liqueur)、迈夏尔琥珀烈酒(METAXA)、凯珊朗姆酒(Mount Gay Rum)、物学家金酒(The Botanist Islay Dry Gin)、布赫拉迪单一麦芽威士忌(Bruichladdich Single Malt Whisky)。法国人头马君度集团在巴黎纽约泛欧证券交易所上市。
About Rémy Cointreau Group
The Rémy Cointreau Group, a French family-run business group, is a world leader in the global spirits market with approximately 1,800 employees worldwide. The Rémy Cointreau Group, whose Charentaise origins date back to 1724, is the result of the 1990 merger of holding companies owned by the Hériard Dubreuil and Cointreau families, which controlled E. Rémy Martin & Cie SA and Cointreau & Cie SA respectively.
Rémy Cointreau Group covers various categories of spirits, including Cognac Fine Champagne, liqueur, whisky, rum and gin. The brand portfolio under Rémy Cointreau Group includes Louis XIII, Rémy Martin Cognac Fine Champagne, Cointreau liqueur, METAXA, Mount Gay Rum, The Botanist Islay Dry Gin and the Bruichladdich Single Malt Whisky, The Rémy Cointreau is listed on the Euronext in Paris, New York.
Rémy Cointreau is always looking for high calibers...just like our brands.
Email Address: recruitment.china@remyasia.com
Visit the corporate site here: ******************
家族经营的法国企业人头马君度集团(Rémy Cointreau Group)是全球烈酒市场的领军者,在全球范围内共拥有1,800名员工。人头马君度集团的历史***可追溯至1724年,艾里亚.杜波利埃(Hériard Dubreuil)和君度(Cointreau)两大家族分别掌控人头马公司和君度公司,1990年两大公司合并,两大家族顺理成章地成为合并后人头马君度集团的控股公司。
人头马君度集团旗下拥有多个国际知名高端品牌:路易十三(LOUIS XIII)、人头马优质香槟区干邑(Rémy Martin Cognac Fine Champagne)、君度橙酒(Cointreau Liqueur)、迈夏尔琥珀烈酒(METAXA)、凯珊朗姆酒(Mount Gay Rum)、物学家金酒(The Botanist Islay Dry Gin)、布赫拉迪单一麦芽威士忌(Bruichladdich Single Malt Whisky)。法国人头马君度集团在巴黎纽约泛欧证券交易所上市。
About Rémy Cointreau Group
The Rémy Cointreau Group, a French family-run business group, is a world leader in the global spirits market with approximately 1,800 employees worldwide. The Rémy Cointreau Group, whose Charentaise origins date back to 1724, is the result of the 1990 merger of holding companies owned by the Hériard Dubreuil and Cointreau families, which controlled E. Rémy Martin & Cie SA and Cointreau & Cie SA respectively.
Rémy Cointreau Group covers various categories of spirits, including Cognac Fine Champagne, liqueur, whisky, rum and gin. The brand portfolio under Rémy Cointreau Group includes Louis XIII, Rémy Martin Cognac Fine Champagne, Cointreau liqueur, METAXA, Mount Gay Rum, The Botanist Islay Dry Gin and the Bruichladdich Single Malt Whisky, The Rémy Cointreau is listed on the Euronext in Paris, New York.
Rémy Cointreau is always looking for high calibers...just like our brands.
Email Address: recruitment.china@remyasia.com
Visit the corporate site here: ******************
联系方式
- Email:recruitment.china@remyasia.com
- 公司地址:龙蟠中路