Japanese Customer Service Executive 日语客户服务专员--00025
北京国际(SOS)救援中心
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:医疗/护理/卫生
职位信息
- 发布日期:2012-08-17
- 工作地点:北京-朝阳区
- 招聘人数:若干
- 工作经验:二年以上
- 学历要求:本科
- 语言要求:日语精通
英语熟练 - 职位类别:日语翻译 客服专员/助理(非技术)
职位描述
The company overview
The Job
We are seeking dynamic, resourceful and mature individuals to join us as Customer Service Executives in our Beijing Centre. Our Center operates 24 hours 7 days per week all year round. You will assist our clients by coordinating the delivery of medical, concierge, lifestyle, home & automobile assistance services. This is a role for individuals with appetite for change and the ability to thrive in a fast-paced work environment. You have the passion to serve and provide the highest standard of solutions for our clients and you demonstrate a high level of ability, diligence and results. You enjoy working in an international environment where you get to interact with people from all over the world on a daily basis. If this describes you, you will have a promising career in operations within the group.
The Person
? Degree/Diploma qualification with 3 years' working experience, and be computer savvy (MS Outlook, Word, Excel, net portals)
? Experience in call centers, assistance companies and/or hospitality industry an advantage
? Enthusiastic to work in a team with different expertise to provide round-the-clock services
? Planning and organizational ability, excellent spoken and written communication, and good customer interaction skills
? Empathetic towards people who need help with an eye for detail and a passion for service and results
? Able to thrive on high stress situations involving multi-tasking and quick thinking to deliver services and emergency responses to our clients in need
International SOS (http://www.internationalsos.com) is the world’s leading medical and security services company operating from over 700 sites in 70 countries with 10,000 employees, led by 1,100 physicians and 200 security specialists. Our global services include medical and risk planning, preventative programs, in-country expertise and emergency response for travelers, expatriates and their dependents of over 70 percent of the Fortune 500 companies.
The Job
We are seeking dynamic, resourceful and mature individuals to join us as Customer Service Executives in our Beijing Centre. Our Center operates 24 hours 7 days per week all year round. You will assist our clients by coordinating the delivery of medical, concierge, lifestyle, home & automobile assistance services. This is a role for individuals with appetite for change and the ability to thrive in a fast-paced work environment. You have the passion to serve and provide the highest standard of solutions for our clients and you demonstrate a high level of ability, diligence and results. You enjoy working in an international environment where you get to interact with people from all over the world on a daily basis. If this describes you, you will have a promising career in operations within the group.
The Person
? Degree/Diploma qualification with 3 years' working experience, and be computer savvy (MS Outlook, Word, Excel, net portals)
? Experience in call centers, assistance companies and/or hospitality industry an advantage
? Enthusiastic to work in a team with different expertise to provide round-the-clock services
? Planning and organizational ability, excellent spoken and written communication, and good customer interaction skills
? Empathetic towards people who need help with an eye for detail and a passion for service and results
? Able to thrive on high stress situations involving multi-tasking and quick thinking to deliver services and emergency responses to our clients in need
公司介绍
International SOS (http://www.internationalsos.com) is the world’s leading medical and security services company operating from over 700 sites in 70 countries with 10,000 employees, led by 1,100 physicians and 200 security specialists. Our global services include medical and risk planning, preventative programs, in-country expertise and emergency response for travelers, expatriates and their dependents of over 70 percent of the Fortune 500 companies.