Customer Service Reception前台英语客服-00020
北京国际（SOS）救援中心
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：医疗/护理/卫生
职位信息
- 发布日期：2014-07-15
- 工作地点：北京-朝阳区
- 招聘人数：若干
- 工作经验：一年以上
- 学历要求：大专
- 语言要求：英语熟练
- 职位类别：前厅接待 客服专员/助理(非技术)
职位描述
The Job
We are seeking passionate, responsible and self motivated individuals to join us as a Customer Service Coordinator in our International SOS China Clinic Front Desk Unit. The incumbent will be responsible for,
1. To ensure that patients are welcomed and actively helped in understanding the procedures involved in receiving medical services at the International SOS Clinic Beijing.
2. To monitor patient flow and communicate with relevant staff to ensure that patients are not kept waiting for more than 15minutes for a scheduled appointment.
3. To liaise with nurses and front desk staff to ensure patients are managed efficiently at all times
The Person
1. Fluency in English
2. Evidence of positive working relationships with customers
3. Professional in manner & appearance