奢侈品零售行业招聘Trainer(职位编号：200096426)
上海万宝盛华人力资源有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2012-08-17
- 工作地点：上海
- 招聘人数：1
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：英语良好
- 职位类别：培训经理/主管 培训讲师
职位描述
Position Summary
- To assist Training Manager to developing, coordinating, and conducting training programs for all the staff of company;
- Assist in the training records and facilities and providing consultancy and writing reports of training results.
Responsibilities & Accountabilities
- To work closely with, and provide training support to, the Training Manager China in the training of Shop Managers, Sales Staff level;
- To identify training needs and to design, develop, deliver and evaluate the effectiveness of in-house training and development programs for frontline staffs;
- To assist the Training Manager in the preparation and translation of training materials for the frontline staffs;
- To develop and updates the training materials including the training manuals and Mystery Shoppers Program;
- Assist in the coordination of Mystery Shoppers Program: mechanics/execution, compilation of reports and analysis;
- Monitoring on set coaching in the front line shops
- To assist in coaching new and exist staff to ensure application of knowledge and skills learnt during training;
- Assist in the follow-up of training programs;
- Compiles monthly report to Training Manager and senior management for continuous improvement in boutique services.
- Revise and update certification tests, input certification and re-certification test records into Training database on a monthly basis or its equivalent in hard copies.
- To assist to prepare monthly payroll.
- To assist in tracking recruitment, resignation, transfer and other movement for retail shop staffs.
- Ensure RT Shop staff follows ADC on board and exit procedure. Track RT Shop staff probation evaluation.
Requirements
- Bachelors Degree preferred
- At least relevant minimum 5 years training experience in retail / service
- Patient, work hard and have team work spirit.
- Good computer skill, be good at office software, Word, Excel and Outlook, etc;
- Fluent English in writing and speaking
- Good communication, organization and presentation skills;
- Mature and can work independently with minimum supervision;
- Travel is required mainly within Mainland China.
- To assist Training Manager to developing, coordinating, and conducting training programs for all the staff of company;
- Assist in the training records and facilities and providing consultancy and writing reports of training results.
Responsibilities & Accountabilities
- To work closely with, and provide training support to, the Training Manager China in the training of Shop Managers, Sales Staff level;
- To identify training needs and to design, develop, deliver and evaluate the effectiveness of in-house training and development programs for frontline staffs;
- To assist the Training Manager in the preparation and translation of training materials for the frontline staffs;
- To develop and updates the training materials including the training manuals and Mystery Shoppers Program;
- Assist in the coordination of Mystery Shoppers Program: mechanics/execution, compilation of reports and analysis;
- Monitoring on set coaching in the front line shops
- To assist in coaching new and exist staff to ensure application of knowledge and skills learnt during training;
- Assist in the follow-up of training programs;
- Compiles monthly report to Training Manager and senior management for continuous improvement in boutique services.
- Revise and update certification tests, input certification and re-certification test records into Training database on a monthly basis or its equivalent in hard copies.
- To assist to prepare monthly payroll.
- To assist in tracking recruitment, resignation, transfer and other movement for retail shop staffs.
- Ensure RT Shop staff follows ADC on board and exit procedure. Track RT Shop staff probation evaluation.
Requirements
- Bachelors Degree preferred
- At least relevant minimum 5 years training experience in retail / service
- Patient, work hard and have team work spirit.
- Good computer skill, be good at office software, Word, Excel and Outlook, etc;
- Fluent English in writing and speaking
- Good communication, organization and presentation skills;
- Mature and can work independently with minimum supervision;
- Travel is required mainly within Mainland China.
公司介绍
Manpower是全球弹性用工和长期人才解决方案的领导者，致力于提供商业所需的灵活用工方案。通过我们值得信赖的品牌形象，为客户构建人才库，快速满足客户的人力需求。并时时评估和发展我们雇员所拥有的技能，使他们拥有与时俱进的技能，按时保质出色地完成每一项工作。
我们提供企业人才培养服务。我们根据企业人才发展战略、岗位职能等设计人才培训系统方案，使人岗合一、展现个人魅力。在实现个人、团队、公司目标的同时，提升个人全面技能，达到企业可持续发展，使企业及个人在风云变幻环境中成为赢家。
我们提供企业人才培养服务。我们根据企业人才发展战略、岗位职能等设计人才培训系统方案，使人岗合一、展现个人魅力。在实现个人、团队、公司目标的同时，提升个人全面技能，达到企业可持续发展，使企业及个人在风云变幻环境中成为赢家。