南京招聘

职位描述：
岗位职责：

 1. To be responsible for regionla service , including the installation, calibration, maintenance and troubleshooting.
负责区域售后的仪器设备的安装、调试、保养和维修等工作的计划和实施。
2. Manage, coach and monitor subordinates to reach team objective.
管理、指导、培训下属实现团队工作目标。
3. To be resposible for the team construction, including manpower coordination, training and people assessment.
 负责区域内售后团队建设，包括人员的调配，培训，考核等。
4. Manage, monitor and improve service quality continously.
管理，监督售后服务质量，并持续改进
5. Quick response to customer complaint, resolve the problems in short time. To work with other teams to enhance customer satisfaction, such as sales, marketing and application.
 积极响应客户投诉，及时解决客户的问题，与其他团队紧密合作，确保客户满意度，比如销售团队，市场团队，应用团队等。
6. To be resposible for technical support for exhibition.
区域展会的布展撤展等工作。
7. Monthly review spares stock and adjust.
定期review备件库存情况并及时调整。
8. To be resposible for training and skill assessment to distributors, provide quality service to end-user.
8. 负责区域经销商的技术培训，技能考核等，与经销商一起，为客户提供高质量的售后服务。

任职要求：
1. bachelor or above, major in computer, electronic and biomedical engineering
本科及以上学历，计算机，电子，自动化，生物医学工程等相关专业
2. 4+ years's experiences in service; experiences in technical support, service quality management, spares management and technical training.
4年以上售后服务工作经验。对售后服务流程，服务质量管理，备件管理，技能培训深入了解；
3. Rich experiences in troubleshooting, good hands-on ability. Be familiar with working priciple of instrument.
具有丰富的实际维修经验，动手能力强。熟悉仪器设备的工作原理，控制原理等。
4. CET-4 or above, can read technical documentations.
英语4级及以上，能够熟练阅读英文技术资料；
5. customer satisfactory and result oriented. Able to take high pressure, Strong analytical skills, good communication skill, team spirited.
以客户满意为导向，以结果为导向，能够承担较大的工作压力，优秀的独立解决问题的能力和客户服务意识。良好的沟通技巧和团队合作。


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EUROIMMUN was founded in September 1987 and today has its headquarters in Lübeck, Germany. EUROIMMUN produces reagents for medical laboratory diagnostics. In the foreground are test systems for the determination of various antibodies in patient serum in the diagnosis of autoimmune diseases, infectious diseases and allergies. The company is based on worldwide-patented state-of-the-art production methods and microanalysis techniques and is one of the world's leading manu¬facturers of medical laboratory diagnostics. The company’s reference laboratory is unequalled in the whole field of autoimmune diagnostics. It helps EUROIMMUN customers to secure their results. With their quality and standardization, EUROIMMUN products are capturing the leading position in the world.
EUROIMMUN embarked China in 1999. The Beijing office has now become the headquarters of EUROIMMUN Asia Pacific. The company sets high-standard research and production base in China and Singapore. Its sales teams cover most Asia-Pacific countries and regions such as China’s mainland, ChinaHong Kong, ChinaTaiwan, South Korea, Singapore and Thailand. With numerous global patents, state-of-the-art technology and clinical diagnostics techniques, the company wins high recognition from here and has become the leader of Asian market.

欧蒙医学实验诊断股份公司由德国吕贝克大学病理学教授Winfried Stöcker博士创建于1987年，是世界领先的医学诊断试剂及自动化仪器研发与生产的跨国企业。逾两千名员工服务于全球近200个国家及地区，其产品和服务惠及世界五大洲数万间实验室。欧蒙集团在自身免疫性疾病、感染性疾病、变态反应性疾病诊断领域拥有领先的诊断方案，在分子诊断及抗原检测等领域拥有先进的技术。同时，专业的欧蒙参考实验室为全球用户提供疑难样本的诊断和验证服务，由德国DAP（德国实验室认证机构）认证的欧蒙全球质量评价项目为广大客户提供全球实验室质量交流平台，助力客户加强实验室质量管理。
欧蒙医学诊断(中国)有限公司于1999年成立于北京，是欧蒙亚太集团总部。公司在中国、新加坡建立有先进的产品研发和生产基地，专业技术团队遍及中国各省市、中国香港、中国台湾、韩国、新加坡、泰国等亚太国家及地区。凭借提供高品质、全方位的医学诊断方案，秉承科技创新造就卓越品质，欧蒙诊断促进人类健康的企业宗旨，欧蒙的技术、产品与服务赢得了亚太地区客户的高度认可与信赖，成为医学诊断市场的领导者。