南京招聘

职位描述：
职位：IT Site Support Engineer
Job description:
Support and management of local site infrastructure and to assist as directed to support other sites within their region.
 
Job Responsibilities
? Identifies and initiates resolutions to user problems and concerns associated with desktops, laptops and workstations.
? Accurately logs problems and their associated resolutions into the standardized support center / help desk

application.
? Maintain Infrastructure and Information Systems standards in a consistent way across their site(s).
? Ensure that the Infrastructure Budgets for the site for which they are responsible are controlled effectively.
? Ensure that any issues related to Standards are reflected back to the owning group.
? Ensure that Virus Protection and Patch Management is maintained across their site(s).
? Ensure that accurate documentation, asset management and software licensing is provided across their site(s).
? Ensure that Disaster Recovery plans are developed, tested and maintained according to defined standards across their

site(s).
? Ensure that Server performance is monitored and managed according to defined standards.
? Ensure that backups are completed correctly.
? Work with other IT staff to ensure that Sarbanes-Oxley requirements are fully met at their site(s).
? Work with other IT staff to ensure that all Internal/external audits are supported at their site(s).
? Assists with the planning, purchasing and implementation of PC hardware and software in compliance with Federal-Mogul

IT standard policies and procedures.
? Manage and maintain the printers within their site(s).
? Ensure site server rooms are managed and maintained in accordance to company policies and standards.
? Provides user with training and communications on IT policies, procedures and technology.
? Assists with remote problem resolution for off-site users as required.
? Ensures a high level of client satisfaction and service level agreements are achieved to the best of their ability.
? Assists with the management of projects on site as required.
? Assists the IT Site Support Coordinator to ensure a consistent approach is maintained.
 
Essential Technical Skills:
- 1 – 3 years’ experience with PC hardware, operating systems and Office productivity application software.
- Working knowledge of Microsoft Active Directory, SCCM, Microsoft Outlook is a plus. Additional experience with and RF

technology is a plus.
- Working knowledge in multiple architecture domains (technology, data etc.).
 
Essential Analytical Skills:
- Excellent written and verbal English communication skills
- Strong inter-personal skills
- Candidates must have the ability to manage multiple priorities concurrently
- Must possess a disciplined approach and commitment to delivering on Service Level Agreements (SLA’s)
- Strong analytical approach to problem solving and solution development
- Willingness to adhere to a standard global process model
- Ability to effectively work in a team where other team members may be located throughout the world
- Self-starter with the ability to independently resolve issues and deliver results
 
Academic Requirements:
? Bachelor’s Degree in Computer Science, Information Systems or other related field
? Minimum 1 – 3 years’ experience with PC hardware, operating systems and Office productivity application software
? Technical certifications in Microsoft and Networking technology is a plus

注：公司有老外，所以该职位对英文的要求需要能和老外简单交流。 举报 分享

北京外企德科人力资源服务上海有限公司（简称 FESCO Adecco 外企德科）是中国人力资源服务行业具竞争力和品牌价值的FESCO与全球人力资源服务行业领航者Adecco成立的一家中外合资人力资源服务企业，为企业及个人提供业务外包、人事服务、招聘猎头和员工福利等相关人力资源解决方案。

成立于1979年，FESCO拥有悠久的人力资源专业化服务历史、丰富的市场经验以及完备的服务资质，是中国人力资源服务行业的领跑者，Adecco则是全球人力资源行业的巨头，服务网络遍布全球60多个国家和地区。FESCO Adecco成立后，双方通过优势互补，整合了客户资源，依托全球化的资源和服务平台，融合本土网络优势，扩大了业务范围，为客户提供全方位的业务流程外包（BPO）、财务外包与薪酬管理、人事委托/人事派遣、全球化派遣、人才招聘/RPO相关服务、健康福利与弹性福利等人力资源解决方案。合资后的FESCO Adecco飞速发展，并且在浙江、重庆、深圳、苏州设立了分支机构。目前，FESCO Adecco在中国每天服务达100万名员工，服务客户近12,000家。

FESCO Adecco致力于成为***的人力资源全面解决方案提供商，成为客户最值得信赖的人力资源合作伙伴。为客户打开通向国际市场及创新型人力资源服务模式的大门，推动中国乃至全球的人力资源外包产业的健康发展。