南京招聘

Job Output:
工作输出：
Meet customer needs & wants, and expectation.
满足客户需求和期望
Meet market demand & competition.
满足市场需求和竞争
Plant capacity, capability & logistics.
工厂产能、能力和物流

Key Process (Ownership/Participation):
主要过程（主导/参与）：
Handle & follow up order, inquiry, complaint & claim.
处理和跟踪订单、查询、投诉
Co-ordinate with plants, internal & external customers.
协调工厂、内外部客户
Prepare sales report.
编写销售报告
Process improvement.
改进流程

Measures of Effectiveness:
有效性的衡量标准：
Internal & external customer satisfaction feedback
内外部客户的满意度反馈
CSC Performance System
客服绩效评价体系
Performance against target as set in annual performance review.
对于年度绩效表现设定目标的表现
Process Improvement efforts/results
流程改进的努力和结果
Initiative and ownership in the routine work.
Willing to take other responsibility as required.
需要负责其他事务

Education & Work Experience:
教育和工作经验：
n University / College graduate is preferable
大专/大学学历优先
n Good command of spoken & written English & Mandarin
良好的英语和普通话口语及书写能力
n 2 years relevant working experience preferred
两年相关工作经验者优先
n Proficiency in usage of PC application including MS Word, MS Excel, Chinese Word Processing
熟练运用计算机应用软件包括Word、Excel和中文文字处理
n Familiar with Import/Export would be advantage
熟悉进出口者优先

Specialized Knowledge & Skills:
专业知识和技能：
Strong communication skill, initiative, responsible, self-motivated, independent and team player
良好的沟通技能、主动性强、有责任心、有上进心、独立和有团队精神

DB Talent is a European based recruitment company. Our Shanghai office opened in the 2001, and we have continually provided excellent professional service to our clients and candidates.