南京 [切换城市] 南京招聘南京客服及技术支持招聘南京客服专员/助理(非技术)招聘

Domestic Order Specialist

上海英格索兰压缩机有限公司

  • 公司规模:10000人以上
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2012-08-17
  • 工作地点:上海-闵行区
  • 招聘人数:1
  • 职位类别:业务跟单  客服专员/助理(非技术)

职位描述

1,Order process:
-Communicate with sales & customers for order enquiries, cooperate with plants for customer request, production & schedule;
-Dual order entry in MFG/Pro and Oracle system, Order entry in Oracle system, available to handle system details independently;
-Necessary order process control, work with PM, Finance or other departments if necessary.
2,Delivery process
-Communicate with sales, customers & credit manager for credit release and statement details;
-Facilitate with operation, warehouse & logistics departments for shipments;
-Trade compliance control. Work with inspection company for inspection if there is any necessary;
-Shipping documents preparation & communication (Invoice, packing slip, B/L etc).
3,After-sales service:
-Customer claim(such as shortage, damage) tracking & replacement.
4,Cross departments communication & support:
-Record order and sales details weekly & monthly;
-Finish goods tracking & communication;
-Customer visit reception & communication.
5, Other tasks assigned by supervisor.



1, College degree or above with commercial knowledge;
2, Possess customer service or sales related experience for about 2 years, flexible to solve urgent cases, good command of cross-functional communication and cooperation;
3, Good communication both in Chinese and English;
4, Be familiar with Oracle system and Office software;
5, Initiative, earnest and team work spirit & attitude.

公司介绍

英格索兰(纽交所代码:IR),以企业家精神和主人翁意识为动力,致力于创造美好生活。我们通过旗下备受赞誉的40余个品牌,在工业、能源、医疗和特种多功能车领域提供关键和创新的产品与服务,涵盖空气压缩机、泵、鼓风机、知名的Club Car品牌多功能车,以及流体管理、装载、动力工具和物料吊装系统,在极其复杂和严苛的工况下,亦能确保优越的性能。我们在世界各地的16,000多名员工将持之以恒地为客户提供可靠的专业知识,帮助客户提高生产力并提升效率,与客户建立终身连接。有关更多信息,请访问***************。

联系方式

  • Email:tu@irco.com
  • 公司地址:地址:span东城区