南京招聘

At Disney English, we work together to provide a highly engaging and effective learning experience to learners aged 2-12 through the delivery of innovative and immersive Disney educational content. Our parents are an important part of our success. Our Course Consultants play a critical role in engaging our parents including providing comprehensive solutions to improve their child’s experience, learning progress and overall satisfaction which creates a long-lasting relationship with Disney English.

Disney English is now introducing a new role: Regional Sales Trainers to be responsible for the effective training of this important team. This leadership role will be critical in improving Course Consultants knowledge, skills and ability. The Regional Sales Trainers are responsible for delivering sales training and coaching to the course consultant team. The Regional Sales Trainer will deliver sales training through a variety of methods including class development and facilitation, center observation, reporting and measurement, and coaching. This important role will responsible for impacting 5-7 centers and will utilize and develop skills in facilitation, leadership, influence, project management and driving business results! Core Responsibilities include:

·Build and implement Sales training content, with measurable performance improvement.

·Assess individual skill and ability to develop appropriate training plans for individuals, centers, or district.

·Provide continuous improvement opportunities for Center Sales teams.

We are looking for great leaders with a passion for sales, the ability to assess core issues and facilitate training to improve sales team performance.

Key Responsibilities 主要责任

Business Responsibilities 工作职责

- Champion the Sales Process Training System

o Provide input to the national team to design the sales training courses.

o Tracking and consolidate the training results.

o Identify the training needs and training improvement plan by center/cluster based on the understanding of the center sales team and business realities.

- Lead the Sales Training by Cluster

o Design the center sales team’s training plan based on national sales training guideline.

o Deliver the training courses based on the national training plan, incl. existing and new centers.

o Follow up the new on boarding CC’s on job training.

o Great practice sharing within responsible centers.

- Continuous Improvement of the Center Sales Staffs’ capabilities

o Work with DM/CM to design the personal development plan for sales people.

o Regular center visit,, daily coaching to the center sales members.

o Work with DM/CM to weekly review the center sales performance, identify any issues and provide solution action plan.

o Rotating center visit to ensure the sales process, policy compliance.

o Rotating center visit to ensure the perfect sales execution of marketing activities.

o Training the new open center sales staff to get ready for their daily work.

- Communication and feedback

o Regularly feedback and share great practices across responsible centers and to the national team.

- 完善销售过程培训体系

o 反馈信息给总部并协助制定销售培训课程内容

o 总结现有课程培训质量并加以巩固

o 通过对其负责区域销售人员和业务情况的实地了解，提供培训需求或培训改善方案

- 领导并执行区域销售培训

o 根据总部的培训要求，制定所负责的中心的销售团队培训计划

o 按照培训计划，执行课程培训工作，包括区域内现有中心和新中心

o 跟进所负责的中心的新销售人员的入职后岗位培训计划

o 在所负责的中心内分享成功案例

- 持续协助提高中心销售人员的专业技能

o 与DM/CM合作，制定中心销售人员发展培训计划并跟进

o 定期巡访所负责的中心，对中心销售人员进行日常工作指导和培训

o 协助DM/CM，定期回顾所负责中心的销售表现，寻找问题并提供解决方案

o 通过日常巡访，确保销售流程，销售政策的正确执行

o 通过日常巡访，确保中心销售人员对公司活动的完美执行

o 培训新开中心销售人员尽快掌握必要的工作流程和方法

- 信息沟通和反馈

o 定期整理并反馈所负责中心的优秀销售案例，在全国范围内分享

Main KPIs (including but not limited to)主要的业绩指标（包括但不局限于）

- Achieve responsible centers new cash-in sales target

- Achieve responsible centers renew cash-in sales target

- Responsible centers sales turnover rate

- 达到所负责中心的新单现金收入指标

- 达到所负责中心的续约现金收入指标

- 所负责中心的销售团队离职率

Job Qualifications　职位资格：

？ 2 years minimum sales related work experience in the ELL industry, with at least 1 year sales management experience. Children's related business as a plus.

？ A passion for working with children and their families / caregivers; Understand kid parent’s experience and kid education.

？ Flexible to work evenings and weekends.

？ College degree or above required；Basic computer skills including MS Word and Excel.

？ 具备2年以上相关英语培训中心销售工作经验以及1年以上销售管理相关工作经验；有儿童相关行业工作经验者优先考虑。

？ 拥有与孩子及其家庭/看护者们一起工作的热情；了解儿童父母的经历以及儿童教育。

？ 具备灵活的工作时间（晚上及周末）。

？ 大专以上学历，掌握Word、Excel等基本电脑技能。

Core Skills 核心能力：

？ Communication & Relationship building – well self presenting self and listening/ understanding others, cultivates relationships to advance business goals.

？ Working under pressure and effectively handle stress

？ Commitment to learning and pursue personal development

？ Being responsible and accountable for execution

？ High personal integrity

？ 沟通以及关系建构--善于自我表现和倾听/理解他人，建立利于工作开展关系及人际网络

？ 能在压力下进行工作并可以有效地承受及舒缓压力

？ 致力于学习和追求个人发展

？ 有责任心并能贯彻执行工作

？ 为人正直

Functional Skills岗位技能：

？ DE Product Knowledge: Familiar with and keeps updated on DE product knowledge and methods　(internal cast member)

？ Maintains the Disney English standards of customer service(internal cast member)

？ Basic Selling Skills

？ Handling complaints

？ Problem solving

？ Exploring customer needs

？ Solution Selling Skills etc.

？ Basic Sales Knowledge

？ Product knowledge

？ Understand life of kid parent and children, know about kid parent’s experience and kid education

？ Sales process and policies etc.

？

？ Sales Force System knowledge and skills (internal cast members)

？ 迪士尼英语产品知识:熟悉并持续掌握最新的迪士尼英语的产品和教学方法(内部员工)

？ 维护迪士尼英语客户服务的标准（内部员工）

？ 销售技能

？ 处理投诉

？ 解决问题

？ 探索客户需要

？ 解决方案的销售技巧等

？ 销售知识

？ 产品知识

？ 理解儿童父母和儿童本身；了解儿童父母的经历以及儿童教育

？ 销售流程以及政策等

？ Sales Force 系统知识以及技能（内部员工）

？ 基本的培训技巧

？ 演讲技巧

？ 基本的销售管理技能

作为享誉世界超过80年的家庭品牌，迪士尼最经典的故事和广受欢迎的卡通明星给全球的孩子和家长带来了无限的欢乐。
过去的25年里，华特迪士尼公司制作出版了大量适合不同年龄儿童得英语教学内容，并以专业的态度和热情相继推出英语教学课程。给孩子们的英语学习带来了无限乐趣。

国内外知名的英语教育学家，儿童早教专家以及由作家，艺术家和格莱美提名音乐家组成的教程编写团队，共创世界领先教程，奠定了踏实的教学基础。

走进梦幻般的大楼，就已踏入迪士尼奇妙世界。以迪士尼故事命名的主题教室中，先进的遥控触摸屏和故事情景投影科技将孩子带入迪士尼经典故事，和他们喜欢的卡通朋友一起探索神奇的英语世界。

以歌曲、逻辑、游戏、空间等独创性学习，打开孩子的“潜能之门”，激活“语言中枢”，流利英语脱口而出，同时大幅度提高孩子的自信心，沟通能力和全球视野等综合能力。

为了带给孩子们纯正地道的英语，迪士尼选拔了一支拥有优秀教育背景和资质的外教团队。经由美国哥伦比亚大学教师学院的专业培训，所有外教均获得TEFL-C的高级英语培训证书。

辅导书，游戏卡，英语歌曲以及家长和孩子的在线课堂等一系列奥妙无穷的课后家庭互动学习，迪士尼鼓励孩子在家中与您一起分享英语乐趣，进一步提高英语驾驭能力。

As the leading family brand in the world, Disney has been entertaining children and their parents with timeless stories and beloved characters for more than 80 years.

Over the last 25 years, the Walt Disney Company has also become a recognized educational provider by developing globally successful English Language Learning materials, producing countless educational programs and delivering classroom programs with unparalleled professionalism and enthusiasm.

Disney’s curriculum has been developed with the support of an advisory board of world class academics, including internationally recognized English Language Learning Specialists and early childhood development experts. They are joined by an unparalleled content development team comprised of curriculum writers, artists, and musicians, including Grammy Award nominated songwriters, along with other experts from inside and outside China.

Engaging child-friendly content, fantastic learning environment and the Disney English Magic Theater using innovative interactive white boards with projection technology imerses children in “authentic” learning experiences by bringing them on an adventure within Disney’s timeless stories and alongside their favorite characters.

Given that all children have their own strengths and unique ways of learning, Disney has created an innovative approach that will leverage these inherent strengths to help all children learn confident and proficient English.

Disney English hires only experienced teachers with excellent educational qualifications each of whom are provided with TEFL-C training and certification, a program developed in association with Teachers’ College of Columbia University. With the help of our trainers, your child will learn authentic English with an accurate native accent.

Our program encourages children to interact, learn and have fun with their parents and friends using our rich supplementary materials, including activity books, game boards, brand new Disney English music, our parent and student online “Home Connection” portal and much more. At Disney English, learning does not stop at the classroom door.

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