南京招聘

职位描述：
Job Description
1、Lead, train, coach, onboard and develop the Customer Service Center team
2、Monitor the overall performance of staff to ensure compliance with policies, practices and approved customer service processes 3、Be responsible to maintain healthy relationships with both internal and external customers by providing exceptional service Own the escalated customer interaction on customer problems, concerns and complaints and resolve them on time
4、Monitor and coordinate the Supply Chain to ensure the delivery performance
5、Improve our customer services to create value selling
6、Lead the team in providing excellent customer service experience enabling customer loyalty
Qualifications and Requirements
1、Bachelor’s degree within commercial or management related areas
2、Proven track record and strong experience in service oriented business functions
3、Strong computer skills including Microsoft Office
4、A 100% customer oriented mind-set and a good understanding of sales, marketing and business
5、Sound understanding of sales, marketing and general business operations 举报 分享

XPT蔚来驱动科技成立于2015年12月，是一家提供智能动力解决方案的科技公司，旨在打造电动化，智能化，轻量化的平台。XPT以EDS电驱动系统和ESS智能电池系统为核心产品，并通过整车控制器及智能辅助驾驶实现智能化集成系统；提供环保、高效、安全的解决方案，推动电动汽车的商业化与发展；智造新能源动力，驱动科技出行。 XPT蔚来驱动科技汇集全球智慧与技术，着眼全球化布局。拥有管理经验丰富的领导团队，在美国圣何塞，中国上海、香港均设立办公室，于江苏省南京、常熟、昆山建造XPT先进制造技术中心，并在德国慕尼黑设有产品技术研发基地。其中，XPT南京先进制造中心一期项目的建筑面积为64000平方米，为世界单体最大的高性能电机及电控系统生产基地。 XPT蔚来驱动科技以“驱动令人愉悦的出行未来”为愿景，以用户为中心，用科技升级人类的出行方式，旨在成为驱动全球科技出行的领军者。驱动未来Empower The Next！