南京招聘

职位描述：
岗位描述 YOUR TASKS

Support for customers 客户支持

1． Support for a specified customer as a central contact for customer and Hella internally, in quality-related issues. Participate in customer calls for the purpose of discussing the quality situation and, with that, related contexts.

作为核心的质量窗口对指定的客户和内部部门进支持和处理相关的质量问题。 应客户需求参于质量状态的讨论，沟通，协调。

2． Plan, prepare, and conduct visits to the customer.

规划，实施 客户访问。

3． Receive and process quality questions, quality problems, as well as customer wishes and customer needs in the area of quality. In addition, collaborate in working out the tasks resulting from these in cooperation with the appropriate departments.

对于质量相关的问题，深入了解问题本身和客户需求，协调内部资源，使问题得到解决。

4． Carry out fault analyses at 0-km and field failures, evaluate the results, and collaborate in deciding whether the fault was that of the customer or Hella.

实施0公里和售后失效分析，评估分析结果各方面的影响因素。

5． Process, coordinate, and manage plant-specific issues.

协调和管理特定的工厂问题。

Evaluate and analyze 评估和分析

1． Carry out, analyze, and interpret general and quality-relevant statistical evaluations such as NQE, CLR，PPM, and WR. Create reports and information for internal and external sites.

实施质量数据（NQE， CLR， PPM， WR）的统计，分析和评估，并将报告内部相关的对口部门。

2． Show negative developments and focus problems in the NQE, CLR PPM, and WR. Initiate improvement projects in the appropriate companies and plants, based on the determined device or fault focus areas. Follow the progress and efficiency of the project

指示生产过程，客户端，售后的关键问题。发起改进项目，并对其进展和有效性持续监控。

3． Monitor the customer portals continuously; analyze and monitor the quality situation. Interpret / analyze data; support the management of actions
持续监控客户质量网站的数据和信息。分析现状对质量管理进行支持。

Collaborate in further development of the QPC roles 指导各工厂客户质量的工作

1． Prepare the trainings for the QPC in all customer-related issues (contractual contents, agreement with customers, e.g., QSV, customer portals, etc.)

培训工厂的客户质量工程师了解所有与客户相关的知识（合约，协议，体系，数据窗口）。

2． Support the carrying out of regular meetings for the quality situation with the QPC (maintenance of the network)

通过与工厂客户质量工程师的同定期会议管理质量状况。

任职资格 YOUR QUALIFICATIONS

1. Undergraduate course with mechanical or electronic

机械或者电子相关本科毕业

2. 10+ years’ experience in automotive industry，include 5+years’ experience in quality.

10年以上的汽车行业工作经验, 其中至少有5年的质量工作经验。

3. Good communication and customer service skills, able to work independently and under pressure

良好的沟通能力,能够在压力下独立完成工作

4. Good knowledge on quality method and mechanism analysis ability.

良好的质量工具应用能力

5. Fluent oral English

流利的英语口语

举报 分享

Pacesetting. Passionate. Together. Since 1899, HELLA, one of the top 40 automotive suppliers worldwide, has shaped the industry with innovative lighting systems and vehicle electronics. In addition, the company is one of the most important partners of the aftermarket and independent workshops. What motivates us: Shaping the mobility of tomorrow and fostering the central market trends such as autonomous driving, efficiency and electrification, connectivity and digitization as well as individualization. Every day, more than 40,000 employees worldwide are committed to this with passion, know-how and innovative strength.