技术工程师(南区)
长安福特马自达汽车有限公司南京公司
- 公司规模:500-1000人
- 公司性质:合资(欧美)
- 公司行业:汽车及零配件
职位信息
- 发布日期:2012-08-11
- 工作地点:广州
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:本科
- 语言要求:英语良好
- 职位类别:售前/售后技术支持工程师
职位描述
职位/position : 技术工程师Technical Field Engineer
上级主管/Superior:大区零服经理/Regional Parts & Service Manager
主管业务/Job:经销商现场技术支持/Dealer Field Technical Support
时间/Date: June 2012
职位描述/Job description:
·为经销商提供技术方面的支持,包括疑难问题支持解决、提高一次修复率、索赔管理、重大问题解决
Provide technical support to dealers, include hard to fix concern resolution, improve FIRTFT, claim approval, critical concern resolving.
主要职责/Roles & responsibility:
·支持指导经销商解决疑难问题,提高一次修复率
Instruct and support the dealers to solve Hard-to-fix quality concern and to improve their FIRTFT Rate.
·提升经销商解决问题的能力从而防止车辆退回案件的发生
Instruct the dealers to prevent buyback case through quality improvement activity for Hard-to-fix quality
concern.
·处理重大客户投诉(事故车、火烧车等)
Handling the inquiries from the authority, dealers, and the users on individual important quality issues
(accident case, fire case, and buyback demand).
·索赔批准
Approve dealer warranty claims.
绩效评估标准/Appraise for performance:
·一次修复率;
FIRTFT
·索赔批准完成情况;
Claim approval status
·专案的跟踪情况;
Campaign status tracking
·重大客户投诉解决情况;
Critical concern resolution status
·与其他部门及上游部门的沟通协调能力;
Skill of communication with relevant technical department;
·团队协作精神;
Team-work spirit.
任职条件/qualifications:
·本科及以上
Bachelor degree or above.
·汽车相关专业
Majored in automobile engineering/technology.
·3年以上汽车制造及售后服务领域工作经验
Have more than 3-year experience in the automobile manufacturing or after service.
·汽车服务领域的丰富经验
Have wide experience in the vehicle service.
·乘客车的中级理论知识、维修的技巧和经验
Intermediate level knowledge on the theory of passenger-car and repair skills and experiences.
·良好的计算机技能
High computer skills
·良好的沟通技巧及文件撰写能力
High communication skills and documentation skills.
公司介绍
2012营销人员专场招聘会
时间:7月22号 9:00-14:30
地点:南京水游城假日酒店5楼大宴会厅
地址:江苏省南京市健康路1号
长安福特马自达汽车有限公司南京公司是由中外著名汽车品牌:长安、福特、马自达三方于2005年2月合作成立的整车制造企业。公司坐落于南京市江宁经济开发区内,建筑面积19万平方米,初期年产能为16万台整车,将完全整合支持福特汽车和马自达汽车产品的冲压、车身焊装、喷涂、总装四大生产工艺。公司将采用世界一流的生产、开发和测试设备以及全球领先的技术流程和系统,持续为中国消费者提供先进的产品、服务以及前所未有的驾乘体验,不断改善人们的生活水平。公司于2007年10月正式投产,两款全球同步投产的新马自达2和福特新嘉年华已分别于2008年和2009年上市。2010年5月第三款产品马自达3 年度款也正式投产上市。2011年8月9日,马自达3星骋三厢在南京公司正式下线,并在9月16号成都车展隆重上市;2011年11月21日另一款重量级车型马自达3星骋两厢成功实现国产化并在广州车展上市。
公司拥有来自全球多个国家的员工共同组成的跨国团队,致力于塑造和谐的工作氛围,注重人才的培养和发展。公司信守“以人为本”的原则,尊重每一位员工,我们相信:人才是公司实力的源泉。同时公司为员工提供具有竞争力的薪资待遇和大量培训的机会。公司因此荣获2011年度江苏省杰出雇主称号!
Changan Ford Mazda Automobile Corporation Ltd. Nanjing Company (CFMANJ), established in February 2005, is a three-party joint venture with prestigious Chinese and overseas automotive bands namely Changan, Ford and Mazda. The company locates in Nanjing Jiangning Economical & Technological Zone with a construction area of 190,000 square meters. The assembly plant will have an initial annual capacity of 160,000 vehicles, which will be fully integrated to support 4 manufacturing processes of Ford and Mazda products: stamping, body assembly, paint and final assembly. Employing the most advanced manufacturing, D&T facilities as well as the leading technical procedure & system, the plant is committed to consistently improve people's living quality by providing Chinese consumers great products, services and sensational driving experiences. After the factory lunch ceremony in October of 2007, two world class products Mazda2 and Ford New Fiesta had been launched in China Market in 2008 and 2009. And our third product Mazda 3 MCA has been launched in May, 2010.In August 9, 2011, Mazda 3 Aveo three car companies in Nanjing to get offline formally, and in September 16th a grand listed Chengdu auto show in November 21, 2011; another heavyweight star Mazda Aveo hatchback models achieve success domestically and in Guangzhou listed auto show.
With a colorful team whose members come from many countries, CFMANJ is dedicated to creating a harmonious work environment and values every employee's training and development enormously. People are the centre of our company and each of every staff is respected as we believe competitive advantage stems from contribution of our employees. CFMANJ offers competitive salary structure and training opportunities.The company therefore won the 2011 Annual Jiangsu Province outstanding employer name!
时间:7月22号 9:00-14:30
地点:南京水游城假日酒店5楼大宴会厅
地址:江苏省南京市健康路1号
长安福特马自达汽车有限公司南京公司是由中外著名汽车品牌:长安、福特、马自达三方于2005年2月合作成立的整车制造企业。公司坐落于南京市江宁经济开发区内,建筑面积19万平方米,初期年产能为16万台整车,将完全整合支持福特汽车和马自达汽车产品的冲压、车身焊装、喷涂、总装四大生产工艺。公司将采用世界一流的生产、开发和测试设备以及全球领先的技术流程和系统,持续为中国消费者提供先进的产品、服务以及前所未有的驾乘体验,不断改善人们的生活水平。公司于2007年10月正式投产,两款全球同步投产的新马自达2和福特新嘉年华已分别于2008年和2009年上市。2010年5月第三款产品马自达3 年度款也正式投产上市。2011年8月9日,马自达3星骋三厢在南京公司正式下线,并在9月16号成都车展隆重上市;2011年11月21日另一款重量级车型马自达3星骋两厢成功实现国产化并在广州车展上市。
公司拥有来自全球多个国家的员工共同组成的跨国团队,致力于塑造和谐的工作氛围,注重人才的培养和发展。公司信守“以人为本”的原则,尊重每一位员工,我们相信:人才是公司实力的源泉。同时公司为员工提供具有竞争力的薪资待遇和大量培训的机会。公司因此荣获2011年度江苏省杰出雇主称号!
Changan Ford Mazda Automobile Corporation Ltd. Nanjing Company (CFMANJ), established in February 2005, is a three-party joint venture with prestigious Chinese and overseas automotive bands namely Changan, Ford and Mazda. The company locates in Nanjing Jiangning Economical & Technological Zone with a construction area of 190,000 square meters. The assembly plant will have an initial annual capacity of 160,000 vehicles, which will be fully integrated to support 4 manufacturing processes of Ford and Mazda products: stamping, body assembly, paint and final assembly. Employing the most advanced manufacturing, D&T facilities as well as the leading technical procedure & system, the plant is committed to consistently improve people's living quality by providing Chinese consumers great products, services and sensational driving experiences. After the factory lunch ceremony in October of 2007, two world class products Mazda2 and Ford New Fiesta had been launched in China Market in 2008 and 2009. And our third product Mazda 3 MCA has been launched in May, 2010.In August 9, 2011, Mazda 3 Aveo three car companies in Nanjing to get offline formally, and in September 16th a grand listed Chengdu auto show in November 21, 2011; another heavyweight star Mazda Aveo hatchback models achieve success domestically and in Guangzhou listed auto show.
With a colorful team whose members come from many countries, CFMANJ is dedicated to creating a harmonious work environment and values every employee's training and development enormously. People are the centre of our company and each of every staff is respected as we believe competitive advantage stems from contribution of our employees. CFMANJ offers competitive salary structure and training opportunities.The company therefore won the 2011 Annual Jiangsu Province outstanding employer name!
联系方式
- 公司地址:南京市江宁开发区苏源大道66号
- 邮政编码:211100
- 传真:(025)51186218