南京招聘

职位描述：
No matter who you are, or where in the world you are, the chances are that our products are a familiar part of your daily routine.
Every day, around the world, people reach for Unilever products. Our brands are trusted everywhere and, by listening to the people who buy them, we've grown into one of the world's most successful consumer goods companies. In fact, 150 million times a day, someone somewhere chooses a Unilever product.
Look in your fridge, or on the bathroom shelf, and you’re bound to see one of our well-known brands. We create, market and distribute the products that people choose to feed their families and keep themselves and their homes clean and fresh.

Job Title: CS Specialist
Job Location: Hefei
Function: Supply Chain

Main Job Purpose:

Responsible for key customer order to cash process, especially monitor customer service KPI through reporting; communicate with customer/other internal function to improve customer service level.
Daily operation communication and coordination with X-function on order issues & Problem, AR reconsolidate and help on AR overdue reduction.
Build deep cooperation plan with customer to find opportunity to improve both supply chain efficiency.

Key Accountabilities:

1. Regular report to monitor customer service KPI and drive to fulfill customer orders
2. Daily order issue and problem solving
3. Communicate with KC /customer to solve related issues
4. AR management and billing related issue handling.
5. Credit hold release coordination
6. Customer complain coordination
7. Deliver issue coordination
8. Important information communication with external and internal customer

Key SOL’s:

? Accountability and responsibility
? Bias for Action
? Passion to growth
? Strong team work spirit

Professional Skills:

Knowledge & Experience:

? Bachelor Degree and above

General Skill:

? Good communication skill with external and internal customer
? Structured, proactive and self-motivated
? Frequent Mandarin and good in both oral and written English

Reporting Channel:

? This role is supporting key customer OTC operation

ONLINE ASSESSMENT:
Please note: as part of the job application, you will be asked to complete an online assessment. Completion of the assessment is mandatory in order to be considered. Please allow yourself plenty of time to complete both the application and assessment. If the assessment is filled out partially or not at all, it will adversely affect the progress of your application. Please be aware that you will have to complete the assessment at once as you will be unable to return to it later.

For further information about this position please call
China Netcom: 10 800 85 21491
China Telecom: 10 800 15 21491
Hong Kong: 800 96 2023 举报 分享

联合利华的使命是让您的生活更具活力并使您心情愉悦、神采焕发、享受更加完美的生活。每天，在全世界，人们都会接触到联合利华的产品。我们的品牌受到各地消费者的信赖，我们已成长为全世界最成功的日用消费品生产商之一。我们是全球***的的冷冻食品、冰淇淋、茶饮料、人造奶油和调味品生产商，也是全球***的洗涤、洁肤和护发产品生产商之一。在中国，我们已经成功地建立了力士、清扬、多芬、夏士莲、旁氏、奥妙、金纺、中华、立顿、四季宝、家乐、和路雪 等诸多为广大消费者熟悉和喜爱的品牌。同时，我们努力保持与当地社会的交流，关心当地社会的发展，重视当地人才的培养。我们热忱期待您的加入！
Unilever's mission is to add vitality to life and help people feel good, look good and get more out of life. Every day, around the world, people reach for Unilever products. Our brands are trusted everywhere and, by listening to the people who buy them, we've grown into one of the world's most successful consumer goods companies. We are the largest frozen foods, ice cream, tea-based drinks, margarine and seasoning product manufacturer, and is one of the largest cleaning, skin cleansing and hair care product manufacturers. In China, Unilever has built brands which are known and liked by many Chinese consumers, such as Lux, Clear, Dove, Hazeline, Pond's, Omo, Comfort, Zhonghua, Lipton, Skippy, Knorr, Wall's. We are committed to be a responsible corporate citizen by contributing to the local communities and economic development. We actively develop people and build local leadership. Welcome to join us!