体验售后服务顾问
科沃斯机器人有限公司
- 公司规模:1000-5000人
- 公司性质:外资(非欧美)
- 公司行业:家具/家电/玩具/礼品
职位信息
- 发布日期:2017-07-10
- 工作地点:无锡
- 招聘人数:1人
- 工作经验:2年经验
- 职位月薪:4500-5999/月
- 职位类别:售前/售后技术支持工程师
职位描述
职位描述:
岗位职责:
1. 处理线下到店客户问询、投诉与简单维修及保养
2. 负责门店周边小区的上门体验推广
3. 负责门店APP产品和组合机器人的体验推广
4. 负责公司售后服务政策在门店的落地和实施
5. 负责和当地维修网点对接,快速处理顾客维修机器的交付。
岗位要求:
1、 高中及以上学历,2年工作经验;
2、 具有一定的沟通、表达能力与团队合作精神;
3、 有过品牌售后服务和小区推广经验,具有一定的业务拓展能力。
4、 有驾驶证优先。
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岗位职责:
1. 处理线下到店客户问询、投诉与简单维修及保养
2. 负责门店周边小区的上门体验推广
3. 负责门店APP产品和组合机器人的体验推广
4. 负责公司售后服务政策在门店的落地和实施
5. 负责和当地维修网点对接,快速处理顾客维修机器的交付。
岗位要求:
1、 高中及以上学历,2年工作经验;
2、 具有一定的沟通、表达能力与团队合作精神;
3、 有过品牌售后服务和小区推广经验,具有一定的业务拓展能力。
4、 有驾驶证优先。
职能类别: 售前/售后技术支持工程师
关键字: 体验推广
公司介绍
科沃斯机器人有限公司成立于2006年12月,是科沃斯集团(成立于1998年3月)旗下子公司,专业从事家庭服务机器人的研发、设计、制造和销售,旗下产品包括:地面清洁机器人地宝、自动擦窗机器人窗宝、移动空气净化机器人沁宝、机器人管家亲宝。国内目前已有东北、华北、西北、鲁豫、华东一、华东二、西南、华南8个销售大区,共计400多个门店。在国际上,科沃斯先后在德国、美国及日本建立了销售分公司,并成功开拓西班牙、瑞士、法国、加拿大、捷克、波兰、德国、伊朗、马来西亚等60多个国家和地区的市场。
ECOVACS Group was founded in 1998 and expanded its operations in 2006 by founding ECOVACS ROBOTICS, a company that specializes in research and development, design, manufacture and sales of robotic home appliances. By encouraging consumers to “Live Smart. Enjoy Life.”, ECOVACS ROBOTICS aims to provide innovative products that assist consumers with their daily household chores, leading to a more comfortable and enjoyable life.
ECOVACS ROBOTICS is one of the top three brands of in-home robots worldwide. With a 65% market share, ECOVACS ROBOTICS is the No.1 brand in China, and has successfully launched products in over 31 countries on 6 continents including United States of America, Canada, Germany, Switzerland, France, Japan, Malaysia and Australia.
European Subsidiary is located in Düsseldorf, Germany, and it will be developed to be the base of the Europe Market. It will be a great opportunity for a man of ambition. We are looking forward to your participation.
ECOVACS Group was founded in 1998 and expanded its operations in 2006 by founding ECOVACS ROBOTICS, a company that specializes in research and development, design, manufacture and sales of robotic home appliances. By encouraging consumers to “Live Smart. Enjoy Life.”, ECOVACS ROBOTICS aims to provide innovative products that assist consumers with their daily household chores, leading to a more comfortable and enjoyable life.
ECOVACS ROBOTICS is one of the top three brands of in-home robots worldwide. With a 65% market share, ECOVACS ROBOTICS is the No.1 brand in China, and has successfully launched products in over 31 countries on 6 continents including United States of America, Canada, Germany, Switzerland, France, Japan, Malaysia and Australia.
European Subsidiary is located in Düsseldorf, Germany, and it will be developed to be the base of the Europe Market. It will be a great opportunity for a man of ambition. We are looking forward to your participation.
联系方式
- Email:hr@ecovacs.com
- 公司地址:上班地址:友翔路18号