南京 [切换城市] 南京招聘南京人力资源招聘南京人事主管招聘

Senior/HR Generalist

美库尔商务信息咨询(上海)有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2015-04-25
  • 工作地点:上海-浦东新区
  • 招聘人数:1
  • 工作经验:3-4年
  • 学历要求:本科
  • 语言要求:英语熟练
    普通话精通
  • 职位月薪:面议
  • 职位类别:人事专员  人事主管

职位描述

Job Title: Senior/HR Generalist

Contract Type: Regular, full-time

Job Location: Shanghai, China

Travel Expectations: 0%-20%

Position Summary:


This opening will be accountable for the leadership and management of HR Operation, from operational HR processes through to primary responsibility for managing and leading complex Employee Relations cases, up to and including: all on-board and exit processes; employees data-consolidation; employees’ inquiry handling to supporting the wider HR and business communities.

The role requires a high level of matrix working across Merkle global.


Position Responsibilities:

· Provide leadership through communication, coaching and guidance (particularly around HR daily operational processes) and share responsibility with other Team Leaders for handling complex employee relations cases with all levels of line management;

· Leading in HR operational process improvement initiatives as required, providing input and execution about core HR operational processes related to Post-Recruiting, ER, C&B and Employee data upgrading;

· As the lead for employee relations cases, managing the employee and manager interface and ensures understanding, Personal File filing in compliance with China Laws and satisfaction with HR Policies and processes mitigating risk of employee dissatisfaction;

· Delivering accurate and timely HR service in a fast moving, pressurized environment to meet tight and demanding deadlines;

· Any other accountabilities required by HR Director;

· To be proactive in responding to customer needs and make proposals on solutions that best fit the customer needs and the business;

· Expected to seek solutions and solve problems that occur on a day to day basis, and in relation to specific projects;

· Responsible for driving improvements to all HR operational processes end to end (working with other parts of HR as required), with a focus on reducing cycle times, improving efficiency and customer satisfaction;

· Manage relationships with HR Specialist Service providers to ensure to best utilize the provision and customers receive appropriate level of service and support;

· Establish appropriate networks across Merkle and participate in key initiatives impacting HR Operational activity;

· Collaborate in projects including cross functional teams (acting as HR expert) ensuring company policy, legal and other regulatory requirements are considered;

· Operating in an environment of significant change with responsibility to guide and lead people solutions within that environment;

· Vendor management experience


Position Qualifications:


· College or university graduates

· 3-5 years HR experience, preferred HR Generalist experience with MNCs


- Competency

· Excellent Interpersonal and communications, problem solving and influencing skills

· Strong project management, facilitation skills

· Strong process orientation and process improvement skills.

· HR functional knowledge including Organization Development, Employee Relations, Compensation and Benefits

· Excellent time management, planning and organizational skills and ability to work to tight deadlines

· In depth customer service orientation

· Demonstrated professional written and verbal English communication skills

· Ability to deliver results that add business benefit under own initiative and to work independently to achieve goals


- HPB

· Creating business solutions

· Building relationships

· Team work

· Developing people

· Influence

· Enable & drive change

· Continuous improvement

· Customer focus


公司介绍

Merkle Inc,领跑全美的整合客户营销专家。公司创立于1971年,总部设在美国首都大华府地区,全公司1500多名员工分布在全美13座城市,以及英国伦敦和中国上海。Merkle已为全球超过150家的国际500强企业提供咨询服务,涉及行业包括汽车、多渠道零售、保险、金融服务、抵押贷款、商业银行业务、信用卡业务、非盈利性基金募集、消费品包装行销、生物制药和旅游休闲等领域。为满足客户的快速成长需求,公司于2009年初起拓展部分核心业务到中国,为全球和本土企业提供客户关系市场营销服务,主要业务包括:市场营销策划、客户关系管理、统计建模和分析,数据处理分析、数据库开发、管理和服务。

联系方式

  • 公司网站:http://www.merkleinc.com
  • 公司地址:上海市浦东新区张杨路3611弄金桥国际商务中心6座1101室
  • 邮政编码:200136
  • 联系人:Ms. Cherry Wu