客服/Inside Sales
宏海箱运船务有限公司
- 公司规模:50-150人
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2015-04-25
- 工作地点:上海-黄浦区
- 招聘人数:若干
- 学历要求:大专
- 语言要求:英语一般
- 职位月薪:面议
- 职位类别:客服专员/助理(非技术)
职位描述
Accountabilities:
1.To answer phone enquiries and rate request.
2.To assist sales team in preparing and sending quotation to client (including sales
lead for outbound shipment) to reach target (lifting & margin) and assigned KPI by all means.
3. Roled as a qualified coordinator to customers & achieve the lifting target on each
service as per HOD's instruction.
4.To keep good relationship with customer & solve customer's problem if
encountered (including SOC and COC) .
5.To help customer to check the problem of late to releasing booking, and assist
customer to settle booking smoothly.
6.To provide continuous support to Salesman of new customer to be our key
account & improve our customer base.
7.To apply MA (freight related only).
8.To generate useful sales related data & report to Sales team to enhance sales
productivity.
9.To prepare Telemarketing report to increase customer base
10.To check with VIP client about the freight rate.
Essential Qualifications:
1) Degree: Junior college above
2) English: Good command of written
3) Experience: 1 years experience in forwarder company
4) Computer: skillful
公司介绍
2000年,宏海箱运集团在上海设立独资的宏海箱运船务有限公司,并先后在天津、青岛、厦门、广州、深圳、宁波设立了六家分公司。
宏海箱运集团将以优异性能的船舶,现代的信息技术,准时快捷的航线,不断提高的服务质量,扩大支线和班轮集装箱运输业务,继续保持和加强在亚洲航运业中的领先地位。
联系方式
- Email:lienl.lian@rclgroup.com
- 公司地址:地址:span上海市黄浦区西藏中路18号港陆广场26楼