南京招聘

Duties and Responsibilities

Functional Responsibilities:

1. Managing the performance of the LOB Major Loss and Complex Examiners (including Complex Team Managers, where applicable), as well as acting as a cluster strategic and tactical enforcer

2. Acting as key liaison and referral point for all business stakeholders, and when required, with other senior management such as country GM/CEO

3. Keeping the (LOB) Cluster/Regional/Global Head of Claims advised of key loss developments and wider trends

4. Being the key (LOB) contact for Cluster/Global/Regional (LOB) claims colleagues and other senior stakeholders

5. Being the key relationship manager for all LOB Claims staff, particularly regarding service queries

6. Being a key contact and escalation point for multi-national / major account / select clients

7. Cascading financial authority to Major Loss units, and to Complex units through Complex Team Managers, where applicable

8. Cascading and championing all strategic initiatives within the Major Loss unit and Complex Team Managers

9. Leading the team of cross-class segment claims thought leaders, differentiating AIG through technical expertise

10. Delivering a high standard of service and operating to agreed service levels

11. Driving for innovation in claims service and process improvement

Accountabilities:

1. Effective resolution of line of business claims; accurate and consistent reserving and financial control of claims

2. Mitigation of indemnity and expense spend in claims; effective management / control of GOE budget within LOB

3. Performance manage the team to maximise best practice compliance and minimise lost economic opportunity within LOB claims

4. Personal Development / Succession Planning for individuals within LOB team

5. Managing compliance with governance standards and regulatory requirements within LOB team

6. Effective communication of LOB performance to all relevant stakeholders

7. Key liaison point between the Major Loss team and Complex Team Managers, where applicable

8. Identification and communication of environmental risks relevant to LOB

9. Completion of periodic claims audit / review of claims teams across the region

10. Maintain ‘Best Practice’ guidelines for the (LOB) team

11. Ensure team has required skills and knowledge to meet current and future challenges of the business

Requirements:

1. Fully developed specialist knowledge in (LOB) technical claims topics

2. Strong stakeholder management experience, both internal (underwriting, distribution, actuarial, finance and executive management) and external (brokers, major account clients)

3. Policy language skills enabling accurate and consistent policy wording interpretation

4. A strong knowledge of legal / regulatory and litigation / procedural requirements

美国国际集团 (AIG)是一家国际领先的保险机构，为130多个国家的客户提供服务。AIG旗下公司通过全球最广泛的财产责任保险业务网络服务各类商业、机构及个人客户。AIG旗下公司在美国亦是领先的寿险及退休金服务提供者。AIG的普通股在纽约证券交易所及东京证券交易所上市。

美亚财产保险有限公司（简称“美亚保险”）是AIG旗下在中国经营财产责任险保险的独资子公司，目前在北京市、上海市、广东省、深圳市和江苏省设有分支机构。

American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

AIG Insurance Company China Limited (AIG China, formerly Chartis Insurance Company China Limited) is a China registered wholly owned property & casualty subsidiary of AIG, with branch offices in Beijing, Shanghai, Guangdong Province, Shenzhen and Jiangsu Province.

www.aig.com