Technical Service Supervisor - 造纸化学品 (4284)
巴斯夫(中国)有限公司
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2012-11-02
- 工作地点:上海-浦东新区
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:本科
- 语言要求:英语良好
- 职位类别:售前/售后技术支持主管
职位描述
Work Location: Shanghai
Reporting to: Senior Manager, Technical Services Asia Pacific
People Management Responsibility: No
Travel Required: Yes
Shift Required: No
JOB OBJECTIVES:
According to the agreed strategies, policies and practices, provide inputs and participate in the marketing/ market development and planning, technical development of products and services to support the implementation of sales strategies and polices in the assigned areas/ districts, conclusion of sales contracts at defined sales goals.
MAIN RESPONSIBILITIES:
1. Technical support of market strategy: Visit customers to collect and analyse field information of customer expectations/ problems on product performance/ technical service needs to verify product design suitability to application; Provide competitive product performance information to verify competitiveness of own products; Provide technical support to customers as trouble shooters and technical consultant, including handling/ follow-up complaints on technical related issues.
2. Product application and development: Provide technical guidance / assistance to customer for product applications, including optimization, troubleshooting, and training of personnel to enhance pre- and post- sales services; Interface sales/marketing personnel and technical service laboratory/ product training to understand and apply production/application techniques to enhance business opportunities via product applications, meet customer expectations and solve technical problems;
3. Support to define customer needs: Sharing information related to customer expectation and product performance with team members;
REQUIREMENTS:
1. Education: Bachelor of Chemistry or Chemical Engineering
2. Work Experience: 2~3 years of paper mill working experience preferred;
3. Technical and Professional Knowledge: Good customer focus; Communication and Interpersonal Understanding; Safety, Health and Environment Awareness
公司介绍
巴斯夫与大中华市场的渊源可以追溯到1885年,从那时起巴斯夫就是中国的忠实合作伙伴。作为中国化工领域重要的外商投资企业,巴斯夫主要的生产基地位于上海、南京和重庆,而上海创新园更是全球和亚太地区的研发枢纽。2019年,巴斯夫向大中华区客户的销售额超过73亿欧元,截至年底员工人数为9,230名。欲了解更多信息,请登陆:www.basf.com/cn。
关于巴斯夫
在巴斯夫,我们创造化学新作用——追求可持续发展的未来。我们将经济上的成功、社会责任和环境保护相结合。巴斯夫在全球拥有超过117,000名员工,为几乎所有国家、所有行业的客户成功作出贡献。我们的产品分属六大业务领域:化学品、材料、工业解决方案、表面处理技术、营养与护理、农业解决方案。2019年巴斯夫全球销售额590亿欧元。巴斯夫的股票在法兰克福(BAS)证券交易所上市,并以美国存托凭证(BASFY)的形式在美国证券市场交易。欲了解更多信息,请访问:www.basf.com。
联系方式
- Email:hr-china@basf.com
- 公司地址:上海市浦东新区江心沙路300号 (邮编:200137)
- 电话:60-177298561