南京招聘

SCOPE OF ROLE:
To assist CSM manage branch cash and daily branch operations.

KEY RESPONSIBILITIES/CHALLENGES:
1.Learn and understand all relevant regulations and internal Risk & Compliance policies and procedures.
2.Handle the following transactions and provide services according to the laid down procedures and standard of service:
a.Cash transaction;
b.Fund transfer, ITT and OTT;
c.Customer inquiries;
d.Investment Product;
e.Cheque Collection;
f.Account maintenance;
g.Balance confirmation;
h.Customer Complaint handling;
i.Cross Selling;
j.Internal and external reports;
k.Other assigned duties.
3.Handle branch cash and all financial instruments according to the laid down procedures and standard of service and other assigned duties.
4.Assist CSM/CSO to ensure all Operational, Compliance, Control procedure and guideline are properly carried out and adhered to.
5.Surprise check teller’s box once per week.
6.Comply with internal policies and external regulations and ensure all internal and external report to be submitted on time.
7.To comply with respective Money Laundering Prevention Procedures and be alert at all times to unusual or possibly suspicious customer activity, and should report any suspicious activity to the respective Unit Money Laundering Prevention Officer and line manager as well as directly to the Country MLPO in urgent or exceptional circumstances.
8.Build up good relationship with all internal & external customers.
9.Make effort to continue improving personal product knowledge and to acquire multi-products processing skill.
10.Make effort to improve personal productivity and output level. To achieve established standard.
11.Understand and follow carefully the Bank’s operational risk standard underlying operating process and ensure the risks are minimized.
12.Ensure timeliness of managing customer’s complaint.
13.Ensure branch related cash, suspense, sundry, nostro and memo accounts etc. reconciled.
14.To back up teller/ATM clerk/CSR when necessary.

SELECTION CRITERIA:
1.A university degree preferably in Business/Banking/Accounting or related discipline, and with 1-2 years of related banking experience
2.Solid knowledge of bank products and services and banking procedures, equities markets, unit trusts and other personal investment services
3.Good understanding of banking regulations
4.Self-motivator who is keen to upgrade, improve personal knowledge and skills to meet job requirements
5.Good command of both spoken and written English and Mandarin.
6.A team player who shows initiative and assertiveness

详细信息请参阅：http://www.standardchartered.com/careers/
应聘者请将个人简历发邮件至：recruitment.china@sc.com并在简历上方注明您所应聘的职位名称及地区。
或邮寄至：上海市浦东新区世纪大道201号渣打银行大厦13楼人力资源部收（信封请注明“应聘”字样）邮政编码： 200120

  
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