客服代表
“前程无忧”51job.com（上海）
- 公司规模：500-1000人
- 公司性质：外资(非欧美)
- 公司行业：互联网/电子商务
职位信息
- 发布日期：2015-05-18
- 工作地点：上海-浦东新区
- 招聘人数：若干
- 工作经验：应届毕业生
- 学历要求：大专
- 语言要求：英语良好
- 职位月薪：面议
- 职位类别：咨询热线/呼叫中心服务人员 前台接待/总机/接待生
职位描述
工作地点：浦东新区张江集电港
工作内容：
- 接听客户热线，接受咨询、了解需求、解答询问，提供基本的售后服务
- 跟踪、处理客户反馈信息，维护客户关系，提升客户满意度
- 接听客户热线，接受咨询、了解需求、解答询问，提供基本的售后服务
- 跟踪、处理客户反馈信息，维护客户关系，提升客户满意度
任职要求：
- 大专学历，有相关经验者优先
- 熟练操作MS-Office办公软件
- 口齿清晰，声音甜美，普通话标准
- 沟通能力强、思维严密、语言表达能力良好
- 沉稳自信，反应敏捷，应变能力强，有良好的心理素质
- 工作主动，有客服意识
公司介绍
“前程无忧”(NASDAQ: JOBS) 是中国具有广泛影响力的人力资源服务供应商，在美国上市的中国人力资源服务企业。它运用了网络媒体及先进的移动端信息技术，加上经验丰富的专业顾问队伍，提供包括招聘猎头、培训测评和人事外包在内的全方位专业人力资源服务，现在全国25个城市设有服务机构，是国内领先的专业人力资源服务机构。
51job (Nasdaq: JOBS) is a leading provider of integrated human resource services in China. Founded in 1998, 51job meets the needs of enterprises and job seekers through the entire talent management cycle, from initial recruitment to employee retention and career development. 51job’s online recruitment platforms, as well as mobile applications, connect millions of people with employment opportunities every day. 51job also provides a number of other value-added HR services, including business process outsourcing, training, professional assessment, executive search and compensation analysis. Leveraging technology and expertise with a large staff of experienced professionals, 51job serves hundreds of thousands of domestic and multinational corporate clients through 25 offices in Mainland China. In September 2004, 51job successfully completed its IPO on Nasdaq, and is the first publicly listed firm in the field of HR services in China.
51job (Nasdaq: JOBS) is a leading provider of integrated human resource services in China. Founded in 1998, 51job meets the needs of enterprises and job seekers through the entire talent management cycle, from initial recruitment to employee retention and career development. 51job’s online recruitment platforms, as well as mobile applications, connect millions of people with employment opportunities every day. 51job also provides a number of other value-added HR services, including business process outsourcing, training, professional assessment, executive search and compensation analysis. Leveraging technology and expertise with a large staff of experienced professionals, 51job serves hundreds of thousands of domestic and multinational corporate clients through 25 offices in Mainland China. In September 2004, 51job successfully completed its IPO on Nasdaq, and is the first publicly listed firm in the field of HR services in China.
联系方式
- 公司地址：上海市浦东新区江耀路晶耀前滩T6幢
- 电话：13795460377