南京招聘

Responsibilities:

1. Customer data base management:
-Customer database build up
-Monitor and maintain the quality of the data base in coordination with the stores;

2. Customers’ loyalty Management
-Work with sales & marketing department to ensure that customers enjoy professional and highly efficient services that meet the requirements of Company.
- Conduct activities on customers’ relations focus on the purposes of increasing customer loyalty
- Decrease the customer lose rate
- VIP maintenance and premiere gift design

3. Customer Complaint Management
- Assist in handling customers’ complaints

4. Plan and execute CRM campaigns to align with brand calendar


Requirements:

- Bachelor degree or above , major in marketing or business is preferred
- At least 2 years working experience on CRM
- Have passion for fashion industry and good sense on figures.
- Experience in system development will be a plus
- Solid knowledge of customer data management and selection
- Solid knowledge of customer communication and acquisition
- Good writing skills in both Chinese and English
- Communication Skills / Interpersonal Skills / Negotiation Skills / Customer Oriented Mindset
- Initiative and self-motivated personality

成立时间︰1982年始建于台湾，1990年开始在大陆东莞市长安镇设厂。
公司规模︰目前有员工65000多人。
营运据点︰台湾、东莞、河源、惠州、广西、河北、湖南、上海、大连、深圳、越南、香港、印度尼西亚、
美国……
兴昂国际有限公司目前为全球十大鞋业制造商之一，是女鞋、休闲鞋业的领头军。公司主要产品包括NIKE、GUESS、LVMH、PRADA、TIMBERLAND、CLARKS、BROWN、ROCKPORT、EASY SPIRIT、ECCO等在内的众多世界知名品牌，全部出口欧美市场。公司营业额逐年增长，2007年超出9.35亿美金，预计2012年有望达到18亿美金。
公司经营规模日益扩大，经营理念也紧跟时代的步伐。目前，公司正处于由OEM向OBM转型的过程之中，以“STELLA LUNA〞〞WHAT FOR〞为代表的自行设计生产的优质产品已成功打入市场。预计，2012年将达到500家自我品牌店。
公司2007年正式在香港股市挂牌上市，股名为〞九兴控股〞。公司迅速地发展，在全国各地建设厂房，开设品牌店。兴昂朝著成为“世界一流的鞋业公司〞这个目标不断前进﹗