培训生
博西华家用电器服务江苏有限公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:家具/家电/工艺品/玩具/珠宝
职位信息
- 发布日期:2014-07-31
- 工作地点:南京
- 招聘人数:5
- 工作经验:1年
- 学历要求:本科
- 语言要求:英语精通
英语精通 - 职位月薪:面议
- 职位类别:客服专员/助理(非技术) ERP实施顾问
职位描述
Requirements:
1. Bachelor degree and above
2. High analytical and problem solving skills
3. Good communication skills, good English speaking and writing.
4. Teamwork, result oriented, willing to learn.
5. Understand business process well
Future protential position:
SAP BW Specialist /SAP Material Management Specialist/Business Analyst
Future protential responsibility:
1.Support related departments in daily work and investigate process related questions with very good understanding of complete business process chain (Purchasing, planning with MRP/Forecast and Supply Chain)
2.Conduct or participate in new business requirement documentation, customizing maintenance, testing and supporting service desk
3.Consult and cooperate in projects within an international team of process specialist and IT to design and implement new processes or functionalities for improving spare parts flow in customer service
4.Provide training to key or end users to promote and support the new functions and business solutions
5.Coordinate or participate in release upgrade with utilizing SAP Solution Manager
1. Bachelor degree and above
2. High analytical and problem solving skills
3. Good communication skills, good English speaking and writing.
4. Teamwork, result oriented, willing to learn.
5. Understand business process well
Future protential position:
SAP BW Specialist /SAP Material Management Specialist/Business Analyst
Future protential responsibility:
1.Support related departments in daily work and investigate process related questions with very good understanding of complete business process chain (Purchasing, planning with MRP/Forecast and Supply Chain)
2.Conduct or participate in new business requirement documentation, customizing maintenance, testing and supporting service desk
3.Consult and cooperate in projects within an international team of process specialist and IT to design and implement new processes or functionalities for improving spare parts flow in customer service
4.Provide training to key or end users to promote and support the new functions and business solutions
5.Coordinate or participate in release upgrade with utilizing SAP Solution Manager
公司介绍
博西华家用电器服务江苏有限公司承担博西家电集团在中国的品牌管理与品牌发展,以及售后服务工作。目前我公司同时承担西门子、博世、嘉格纳和康西达品牌家电产品服务工作。自西门子家电进入中国市场至今,经过十余年的服务组织和网络建设,已经建立了高效的管理组织和由遍布全国的30家厂方直属服务中心,116家厂方直属服务站,600余家特约维修网点服务网络。专业的服务队伍,快速响应客户需求;依托来自欧洲的客户服务管理软件,呼叫中心为客户提供全年7X24小时的热线服务;1家全国中心配件库,30家区域配件库,有效保证配件供应;服务跟踪回访制度,持续改进服务质量。来自欧洲,服务全球。
Jiangsu Bosch and Siemens home appliance sales company CO, Ltd. takes on the brand management and development of BSH and the work of sales and customer service in China. At present we provide service for Siemens, Bosch, Gaggenau and Constructa. Since Siemens home appliance launched China 10 years ago, we have set up an efficient service organization and national wide service net which includes 30 service centers, 116 service shops and 600 contract partners. With professional service team, we manage to meet our customer needs in time; Depending on the CRM system from Europe perfects our 24 hotline service; One centralized spare parts warehouse nationwide and 30 local warehouses ensure an efficient spare parts supply; Call back and survey system keeps on improving our service quality. Come from Europe, Service for the world.
Jiangsu Bosch and Siemens home appliance sales company CO, Ltd. takes on the brand management and development of BSH and the work of sales and customer service in China. At present we provide service for Siemens, Bosch, Gaggenau and Constructa. Since Siemens home appliance launched China 10 years ago, we have set up an efficient service organization and national wide service net which includes 30 service centers, 116 service shops and 600 contract partners. With professional service team, we manage to meet our customer needs in time; Depending on the CRM system from Europe perfects our 24 hotline service; One centralized spare parts warehouse nationwide and 30 local warehouses ensure an efficient spare parts supply; Call back and survey system keeps on improving our service quality. Come from Europe, Service for the world.
联系方式
- 公司地址:南京市中山路129号中南国际大厦15楼
- 邮政编码:210000