南京招聘

Project Manager, Technology Solutions Group
Position Summary:

The Project Manager will have overall responsibility for implementation and delivery of best-of-breed technology enabled marketing solutions. This qualified individual will be the customer’s primary point of contact and will ensure appropriate communication amongst the entire project team and stakeholders. This person will possess an understanding of the customer’s business and marketing requirements and lead the implementation team, develop and manage the project scope, manage project plans and schedules, handle resource scheduling and tracking, develop and maintain status documents and ensure that the quality of deliverables are met on time and within established budget.

Position Responsibilities:

? Manage all aspects of implementation from inception to transition.
? Create the Statement of Work and project plan including all negotiations leading to the final SOW document and baseline plan. Work with project team and other required resources to identify all project deliverables and associated tasks required to complete those deliverables.
? Work closely with customers, implementation team members, and sales personnel to help scope solution and project
? Evaluate and summarize weekly project(s) reports for management, identifying successful completions of milestones and deliverables, change management process, and any risks or issues and any follow-up action required.
? Create and manage the risk management plan.
? Create and maintain strong, resilient relationships with individuals at a variety of levels at the customer and Merkle organizations.
? Create and manage the project financials including updating and tracking of actual expenditures and forecast.
? Leverage and contribute to standard implementation methodology.
? Assist sales team during opportunity assessment and proposal phases of the service delivery process, particularly as it relates to project approach, timeline and deliverables.
? Build and sustain strong client relationships; continuously looking to increase customer satisfaction and deepen client relationships.
? Design effective project structure that addresses specific client/solution/project requirements and is aligned with the Merkle delivery methodology.
? Develop and maintain a structured, deliverable-based project plan that captures ETC and tracks % complete; accurate forecasting of milestone completion.
? Deploy project management templates; ensure that all aspects of project management framework have been implemented and managed effectively.
? Effectively manage project scope from functional, schedule and financial perspective.
? Facilitate creation and review all project deliverables.
? Assess and evaluate resource qualifications across all functions.
? Work with management to secure needed and appropriate resources for the project; ability to articulate specific skill requirements.
? Ensure appropriate team dynamic, interaction model and communication rhythm.
? Facilitate team productivity and efficiency.
? Adhere to Merkle Finance processes and procedures related to technology solutions delivery.
? Adhere to Merkle Legal processes and procedures related to technology solutions delivery.


Position Qualifications:
? Strong customer service orientation; consistently meet internal and external client commitments; demonstrated desire to exceed expectations.
? Strong client management skills; manage through challenging situations resulting in positive outcomes for Clients and Merkle.
? Effective communication skills; ability to simplify and structure complex concepts to streamline interactions and highlight key points.
? Effective presentation skills.
? Demonstrated critical thinking and problem solving skills.
? Planning and organizational skills.
? Demonstrated decision-making ability and desire to lead.
? Ability to manage, delegate and use resources effectively.
? Proven negotiation skills.
? Conflict management and conflict resolution skills.
? Ability to adapt to various conditions and situations.
? Ability to tolerate stressful situations and remain focused under pressure.
? General knowledge of DB development, customer data management, application development.
? Understanding of CRM from tools and process perspective.
? Experience successfully managing CRM technology deployments.
? Knowledge of both theoretical and practical aspects of project management.
? Knowledge of project management techniques and tools.
? Qualified individuals possess the Merkle attributes of being smart, curious, committed to vision, passionate, fun/pleasant, an achiever and having a sense of urgency.
? 8+ years in a hands-on project management role in a data warehouse or other large database delivery environment.
? 8+ years experience as a business requirements analyst with full lifecycle software implementations involving data warehousing.
? 5+ years experience in a hands-on development role involving any of the following: programming, database developer, logical modeler, DBA.
? Skilled with Word, Excel, PowerPoint, Visio, MS Project.
? Experience working with teams ranging from 5 to 50 people.
? Ability to thrive in a complex environment consisting of geographically dispersed and highly matrixed teams.
? Ability to effectively and confidently interact with senior level resources both internally and with the client to ensure desired outcomes.
? Willingness to travel when necessary- up to 25%.

Merkle Inc，领跑全美的整合客户营销专家。公司创立于1971年，总部设在美国首都大华府地区，全公司1500多名员工分布在全美13座城市，以及英国伦敦和中国上海。Merkle已为全球超过150家的国际500强企业提供咨询服务，涉及行业包括汽车、多渠道零售、保险、金融服务、抵押贷款、商业银行业务、信用卡业务、非盈利性基金募集、消费品包装行销、生物制药和旅游休闲等领域。为满足客户的快速成长需求，公司于2009年初起拓展部分核心业务到中国，为全球和本土企业提供客户关系市场营销服务，主要业务包括：市场营销策划、客户关系管理、统计建模和分析，数据处理分析、数据库开发、管理和服务。