南京招聘

Reporting Line: Direct reporting to Customer Service Manager


Job responsibilities
- Key responsibilities :
o The position is an integral position within the supply chain of the company and fulfills various control and guardian roles.
o Responsible for sales administration, answer enquiry, tele-prospecting, quota-tion, contract, project coordination and order processing
o Responsible for execute and implement the company's service standard
o Ensure the end-to-end sales and procurement activities, including margin con-trol, credit application, customer orders and inventory management are per-forming as per the company policies
o Ensure to achieve the target HVA-O, service level and inventory turn
o Monitor of procurement activities and inventory status
o To handle customer complaints and trouble shooting
o Customer visits or business trip are required

- Main Tasks :
o Responsible for sales administration, answer enquiry, tele-prospecting, quota-tion, contract, project coordination and order processing
o Processes orders from our customers and input the order information in the in-tegrated SAP system.
o Provides order confirmation and delivery confirmation to the customers.
o Processes the sample and stock requisition in accordance with the relevant procedures.
o For articles with a project related special price the CS prepares the STP form to their supervisor and BM to get confirmation.
o Arranges delivery to customers after having ensured that either payment from the customer is received or the credit limit is not exceeded.
o Work together with the Finance in following up the customers outstanding payments.
o Consolidates and records the customer complaints, received from the customer direct or through the HARTING organization and give to the related responsible person to solve the problem on time.
o Provide information on order-on-hand and other related material, as well as de-livery confirmation to the management for review.
o Implementation and maintenance of local stocking policy
o Monitor the level of inventory in China and minimize the non-moving stock val-ues.
o Prepare a weekly report of all overdue backlog orders, explain the status, rea-sons and solution to Customer Service Manager
o Advising the customers on product configuration, catalogue support, HARKIS support etc
o Other related matters as required by the Management


Requirements

- Diploma or equivalent in Supply Chian/Logistics management or Business Administration
- Possess basic industrial products or components is preferrable.
- At least 2 years relevant working experience preferably in multinational companies.
- Able to demonstrate excellent communication and interpersonal skills and with good analytical mind, willing to learn, supportive, detailed, organized and presentable.
- Good command of Microsoft Word, Excel, Access and experience in using SAP is an advantage
- Fluent in speaking and writing of English is essential.

The HARTING technology group is a globally operating, market leading company in the development and manufacture of electrical and electronic connector technologies and automated goods management. Employing around 3,200 members of staff at 32 subsidiaries worldwide and 10 manufacturing locations, HARTING is a long established player on global markets. To support our rapid business growth, we are looking for a high caliber candidate to fill the following position in our China office.

HARTING科技集团是一家在开发和制造电气及电子连接器技术和自动化产品管理方面处于市场领先的全球运营的公司。目前HARTING科技集团拥有3200个员工分布在世界各地的32个分支机构及10个生产基地。 为了配合快速的业务增长，我们正在寻找高素质的人才以填补在中国国内的空缺职位。