南京招聘

SCOPE OF ROLE:
Managerial responsibility for daily branch operations and services, to assist the Branch Sales & Services Manager to achieve the business targets set.

KEY RESPONSIBILITIES/CHALLENGES:
1.Learn and understand all relevant regulations and internal Risk & Compliance policies and procedures.
2.Ensure daily operation is running smoothly through close monitoring of processing capacity, staff knowledge and efficiency.
3.Responsible for identifying and managing compliance risks. Ensure compliance with SCB group policy, local regulatory requirement, information circular and laid down procedures.
4.Ensure team awareness of all relevant regulations and internal Risk & Compliance policies and procedures.
5.Enforce policy and procedures in breaches and potential breaches.
6.To cascade compliance & mis-selling, money laundering related information to staff.
7.To comply with respective Money Laundering Prevention Procedures and be alert at all times to unusual or possibly suspicious customer activity, and should report any suspicious activity to the respective Unit Money Laundering Prevention Officer and line manager as well as directly to the Country MLPO in urgent or exceptional circumstances.
8.To ensure the services to both internal and external customers is maintained at a consistently high level and within mandated quality standards.
9.Apply best service model among team members to encourage good performers and teamwork spirits.
10.Continuously improve efficiency and maximize productivity via workflow / system enhancement and trainings, backup system management.
11.With monitoring of processing flow and system behaviors, to maximize usage on resources and ensure potential risks are covered by appropriate control procedures as well as its implementation during process.
12.To assist business achieve budget and target, being actively involved in new product/services implementation, system upgrading / enhancement and customer related activities.
13.Motivate subordinators and ensure they have initiatives, get appropriate trainings and resources to accomplish assigned tasks.
14.To assist regional branch operations support team to provide/arrange training courses to staff and ensure staff has adequate knowledge and understanding to providing services / products at satisfactory level.
15.To assist regional branch operations support team for new systems / products / services successful implementation and ensure processing procedures are in place and embedded in processing.
16.Ensure branch related cash, suspense, sundry, nostro and memo accounts etc. reconciled.
17.Ensure timeliness of managing customer’s complaint.

SELECTION CRITERIA:
1.A university degree preferably in Business/Marketing or related discipline, and with 3 – 5 years of related banking experience;
2.Sound knowledge of bank products, services, procedures and regulations, equities markets, unit trusts and other personal investment services;
3.Strong interpersonal and communication skills, ability to deal with all levels of people, often in complex and difficult situations;
4.Team player who shows initiative and assertiveness;
5.Self-motivator who is keen to upgrade, improve personal knowledge and skills to meet job requirements;
6.Good command of both spoken and written English and Mandarin.

详细信息请参阅：http://www.standardchartered.com/careers/
应聘者请将个人简历发邮件至：recruitment.south@sc.com并在简历上方注明您所应聘的职位名称及地区。
或邮寄至：上海市浦东新区世纪大道201号渣打银行大厦13楼人力资源部收（信封请注明“应聘”字样）邮政编码： 200120

  
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