南京招聘

Scope of Role:

· Monitoring all branch operation related processing and liaison between customers and Hub Centre to deliver efficient CMS, Trade and related financial services to clients.

Key Responsibilities/Challenges:

· Manage day to day running of Trade, CMS processing, guided by the dept operating instructions, guidelines, policies, regulatory requirements and standard set

· Ensure consistent delivery of high quality service to all customers (internal and external)through meeting or exceeding customer expectation guided by the SLA, efficiency/accuracy standards and good business process/judge.　

· To provide support and monitor investigation cases handled by Hub Centre, through satisfactory resolution with the customer.

· To ensure all related internal and external return submitted before deadline with accuracy at Branch Level.

· To supervise and manage direct reports in respect of deployment of resources and work priorities.

· Establish the efficient organization in Operations team to support the business development and risk control. Ensure the proper duty segregation and task assignment in the team.

· Manage operation risk and compliance risk to ensure compliance to both of the local regulatory and bank internal requirements/ policies. Ensure proper controls are in place for daily and exceptions processing.

· Monitor reconciliation of statements of related Nostro, Sundry and Suspense accounts and ensure all related outstanding items have been followed up.

· Support the Operation manager of Branch to control the team cost / expense within the budget, reduce the overtime and the irregular workload and improve the productivities.

· Ensure money laundering related requirements are incorporated into procedure;

· Cascade money laundering related information to unit staff.

· Help vet suspicious money laundering cases, where necessary , before sending them to Country Money Laundering Prevention Officer.

· Daily work must comply with the Money Laundering Prevention Requirement and the Code of Conduct.

· Shall be alert at all times to unusual or possible suspicious customer activity, and should report promptly any suspicious activity.

· Set up job rotation plan, annual leave plan, backup plan, succession plan, capacity plan and enforce implementation.

· Processing relevant transactions and performing specific duties (e.g. reconciliation, regulatory reporting, callbacks, scanning, etc.) guided by the departmental operating instructions, guidelines, policies and standards set.

· Build and update sub-branch BCP plan and test periodically.

· To work closely with Head office and regional branch operations support team ensure that all related products training in place to all staffs

· Carry out the initiatives launched by the management team to improve the image of .ops

· Carry out the initiatives launched by the management team to improve the image of .

· To be ready for arrangement received from main branch manager and operation manager for branch admin and related work.

· To identify opportunities and drive cross selling of the Bank’s products with Sales.

Selection Criteria:

· Strong relationship building skills to anchor relationships with internal and external stakeholders, including management of the Bank, staff at all levels, key customers, at the Branch level.

· Solid knowledge of bank products and services and banking procedures, as well as PRC legal and regulatory requirements, including trade, CMS, cash counter and accounting. Familiar with UCP600/ISBP/ICC522, CNY/FCY clearing knowledge and anti-fake notes knowledge

· Excellent communications, presentation skills.

· Solid leadership qualities to motivate the team.

· Solid leadership qualities to motivate the team.

· Good command of Putonghua (including written Chinese) and English.

Please send your resume to: tasfgto.chinahr@sc.com , with the position and location in subject.

To apply, visit www.standardchartered.com/careers

请将简历发送至：tasfgto.chinahr@sc.com ，并在邮件主题中注明您所应聘的职位名称及地区。
想了解更多渣打银行的职位信息，请登录：www.standardchartered.com/careers

  
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