Manager, IT(职位编号:09506)
巴斯夫(中国)有限公司
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2014-04-30
- 工作地点:上海-浦东新区
- 招聘人数:1
- 工作经验:十年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:面议
- 职位类别:信息技术经理/主管 其他
职位描述
IT Manager based at Pudong site, Shanghai
OBJECTIVES:
The Pudong IT Manager reports to the IT Manager, Greater China and is in charge of the overall IT projects, operations and services in Pudong site which consists of functional units, sales and marketing from the business units, as well as the researchers and developers in the technical teams.
MAIN TASKS:
Manage Team Performance
1)Manage IT Coordinator(s) in Pudong site, ensuring effective utilisation of resources in the IT operations and services.
2)Be accountable for the team's performance by defining and monitoring performance targets.
3)Foster an environment of continued development through coaching and performance management.
Manage & Monitor Service Level
1)Monitor and ensure the service levels provided by the Local IM team and the expectations of the business are aligned. Communicate the expected level and scope of services to the IT Coordinators and the Business Experts.
2)Manange customer complaints and work closely with the team in resolving them.
Maintain & Operate Application & Infrastructure
1)Conduct hardware and software evaluations on-site and identify where upgrade or modification is needed.
2)Keep track of warranties and service agreements and renew or extend when required.
3)Assist BASC with maintenance tasks such as server back-up processing, start-up, shutdown and hardware configuration changes.
4)Maintain an accurate inventory of computer hardware and software of the respective sites.
Manage Quality & Compliance
1)Coordinate the local IT requirements in line with global / regional policy.
2)Ensure that computing, networking and security standards are adopted, implemented and maintained appropriately by the local company.
3)Ensure that IT security guidelines are adhered.
Manage Service Change
1)Support users in defining and documenting requirements for Change Requests.
2)Coordinate with BASC, AS/I for the clarification and evaluation of Change Requests if required.
3)Monitor and track progress of Change Requests.
4)Ensure processes are in place for communication of changes. Communicate change to all affected team members and business users to prevent confusion and negative business performance after the change.
Manage Projects
1)Support IT Manager to oversee the development to the delivery of projects, ensure they are on time, within budget and in scope, and meet the guiding principles and objectives.
2)Support the realisation of the IT infrastructure project, ensure project is on time, within budget and in scope, and meets the guiding principles and objectives.
IT Security Planning and Gatekeeping
1)To manage IT Risk Management processes in Pudong, in line with global / regional IS Security guidelines and reporting requirements.
2)To assesses company-wide applications and infrastructure for compliance with information security policies.
3)To ensure the software portfolio is up-to-date by developing an integrated version plan that includes timeline for upgrade and obsolescence.
REQUIREMENTS:
Education:
- Bachelor or above, majoring in the area of Information Management, Computer Science or Information Technology
Working Experience:
-At least 5 to 8 years of experience in IT operations or computer & network administrator
-Work experiences in a multi-national company is required
-Team management experience is required
Technical & Professional Knowledge:
In-depth Knowledge of :
- Project management
- Multi-task management skills
- IT Network technology and IT Infrastructure environment
- Human relations and communications skills are important to:
- Develop and establish co-operation with users at all levels in Greater China
- Work as a team within the BASF IS Community
- Proficient command of spoken and written English skills mandatory
OBJECTIVES:
The Pudong IT Manager reports to the IT Manager, Greater China and is in charge of the overall IT projects, operations and services in Pudong site which consists of functional units, sales and marketing from the business units, as well as the researchers and developers in the technical teams.
MAIN TASKS:
Manage Team Performance
1)Manage IT Coordinator(s) in Pudong site, ensuring effective utilisation of resources in the IT operations and services.
2)Be accountable for the team's performance by defining and monitoring performance targets.
3)Foster an environment of continued development through coaching and performance management.
Manage & Monitor Service Level
1)Monitor and ensure the service levels provided by the Local IM team and the expectations of the business are aligned. Communicate the expected level and scope of services to the IT Coordinators and the Business Experts.
2)Manange customer complaints and work closely with the team in resolving them.
Maintain & Operate Application & Infrastructure
1)Conduct hardware and software evaluations on-site and identify where upgrade or modification is needed.
2)Keep track of warranties and service agreements and renew or extend when required.
3)Assist BASC with maintenance tasks such as server back-up processing, start-up, shutdown and hardware configuration changes.
4)Maintain an accurate inventory of computer hardware and software of the respective sites.
Manage Quality & Compliance
1)Coordinate the local IT requirements in line with global / regional policy.
2)Ensure that computing, networking and security standards are adopted, implemented and maintained appropriately by the local company.
3)Ensure that IT security guidelines are adhered.
Manage Service Change
1)Support users in defining and documenting requirements for Change Requests.
2)Coordinate with BASC, AS/I for the clarification and evaluation of Change Requests if required.
3)Monitor and track progress of Change Requests.
4)Ensure processes are in place for communication of changes. Communicate change to all affected team members and business users to prevent confusion and negative business performance after the change.
Manage Projects
1)Support IT Manager to oversee the development to the delivery of projects, ensure they are on time, within budget and in scope, and meet the guiding principles and objectives.
2)Support the realisation of the IT infrastructure project, ensure project is on time, within budget and in scope, and meets the guiding principles and objectives.
IT Security Planning and Gatekeeping
1)To manage IT Risk Management processes in Pudong, in line with global / regional IS Security guidelines and reporting requirements.
2)To assesses company-wide applications and infrastructure for compliance with information security policies.
3)To ensure the software portfolio is up-to-date by developing an integrated version plan that includes timeline for upgrade and obsolescence.
REQUIREMENTS:
Education:
- Bachelor or above, majoring in the area of Information Management, Computer Science or Information Technology
Working Experience:
-At least 5 to 8 years of experience in IT operations or computer & network administrator
-Work experiences in a multi-national company is required
-Team management experience is required
Technical & Professional Knowledge:
In-depth Knowledge of :
- Project management
- Multi-task management skills
- IT Network technology and IT Infrastructure environment
- Human relations and communications skills are important to:
- Develop and establish co-operation with users at all levels in Greater China
- Work as a team within the BASF IS Community
- Proficient command of spoken and written English skills mandatory
公司介绍
关于巴斯夫大中华区
巴斯夫与大中华市场的渊源可以追溯到1885年,从那时起巴斯夫就是中国的忠实合作伙伴。作为中国化工领域重要的外商投资企业,巴斯夫主要的生产基地位于上海、南京和重庆,而上海创新园更是全球和亚太地区的研发枢纽。2019年,巴斯夫向大中华区客户的销售额超过73亿欧元,截至年底员工人数为9,230名。欲了解更多信息,请登陆:www.basf.com/cn。
关于巴斯夫
在巴斯夫,我们创造化学新作用——追求可持续发展的未来。我们将经济上的成功、社会责任和环境保护相结合。巴斯夫在全球拥有超过117,000名员工,为几乎所有国家、所有行业的客户成功作出贡献。我们的产品分属六大业务领域:化学品、材料、工业解决方案、表面处理技术、营养与护理、农业解决方案。2019年巴斯夫全球销售额590亿欧元。巴斯夫的股票在法兰克福(BAS)证券交易所上市,并以美国存托凭证(BASFY)的形式在美国证券市场交易。欲了解更多信息,请访问:www.basf.com。
巴斯夫与大中华市场的渊源可以追溯到1885年,从那时起巴斯夫就是中国的忠实合作伙伴。作为中国化工领域重要的外商投资企业,巴斯夫主要的生产基地位于上海、南京和重庆,而上海创新园更是全球和亚太地区的研发枢纽。2019年,巴斯夫向大中华区客户的销售额超过73亿欧元,截至年底员工人数为9,230名。欲了解更多信息,请登陆:www.basf.com/cn。
关于巴斯夫
在巴斯夫,我们创造化学新作用——追求可持续发展的未来。我们将经济上的成功、社会责任和环境保护相结合。巴斯夫在全球拥有超过117,000名员工,为几乎所有国家、所有行业的客户成功作出贡献。我们的产品分属六大业务领域:化学品、材料、工业解决方案、表面处理技术、营养与护理、农业解决方案。2019年巴斯夫全球销售额590亿欧元。巴斯夫的股票在法兰克福(BAS)证券交易所上市,并以美国存托凭证(BASFY)的形式在美国证券市场交易。欲了解更多信息,请访问:www.basf.com。
联系方式
- Email:hr-china@basf.com
- 公司地址:上海市浦东新区江心沙路300号 (邮编:200137)
- 电话:60-177298561