大客户经理-设施设备管理-南京
上海索迪斯管理服务有限公司南京分公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：外包服务
职位信息
- 发布日期：2012-11-14
- 工作地点：南京
- 招聘人数：若干
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：英语熟练
普通话良好 - 职位类别：餐饮/娱乐管理 工程/设备经理
职位描述
岗位职责：
负责管理关键IMF客户的各项事务。以客户为中心，领导一个由设施服务经理、业务支持服务经理、工程和餐饮经理以及支援人员组成的多元团队，依法通过管理和优质服务，满足客户期待，履行合约义务，管理风险。影响、指导、培训设施服务经理、客户、分包商、供应商和我们的多元服务团队，并积极地与他们进行沟通。负责所领导团队的绩效和职业发展。与索迪斯各业务实体、FP&A、客户服务部门、业务拓展部门、CofEx和各职能团队紧密合作。
The National Account Manager IFM is responsible for the management of a portfolio of key IFM account. He / she adopts a client-focus approach and leads multi-disciplinary teams comprising of Facility Managers, Business Support Service Managers, Engineering and Catering Managers and support staff to meet client expectations through management and service excellence, fulfill contractual obligations, manage risk and, comply with statutory requirements. He / she also needs to be an influencer, proactive communicator, coach and mentor to FM Managers, Clients, Subcontractors and suppliers and our multi disciplinary service delivery teams. They are further responsible for the performance and professional development of their direct team.
The National Account Manager collaborates closely with Sodexo various business entities, FP&A, client services, business development, CofEx and support function teams.
开发、实施每个客户的客户计划、业务计划、战略和目标，通过设计、管理和提供索迪斯在合约中承诺提供的综合服务解决方案，监督、提供并向客户报告重要收益和成果。
The role requires the development and implementation of individual account and business plans, strategies and initiatives for each account within his/her portfolio, to monitor, deliver and report the key benefits and outcomes provided to the client through the design, management and delivery of the comprehensive service solution that Sodexo is contracted to provide.
任职要求：
教育背景 Education Background
本科及以上学历Bachelor degree and above
技术、企业管理、酒店管理、工业管理专业
Major in Technical, Business Management, Hotel Management or Industrial Management discipline
工作经验 Working Experience
5年以上设施支持及维护领域监督管理经验
Five years and above of management/supervisory experience in the facilities support and/or maintenance operations
专业技能 Professional skills
广泛的客服知识 Extensive knowledge in customer service
书面沟通能力 Written communication skills
出众的分析能力 Outstanding analyzing capacity
职业敏感度 Career awareness
风险管理能力 Risk management capability
通用技能 General skills
良好的倾听、演讲和沟通技巧 Good listening, presentation and communication skills
良好的团队意识 Good team spirit
较强的领导力和执行力 Strong leadership and execution
普通话发音标准 Good Mandarin pronunciation
英语口语及书写流利 Fluency in spoken and written English
基本的电脑办公软件（Word，Excel）操作能力 Basic computer skill (office software – word, excel)
关注更多索迪斯工作机会，请登陆索迪斯中国招聘中心http://sodexo.e-recruitmentsystem.com, 谢谢。
For more job opportunities, please visit Sodexo Greater China recruitment center: http://sodexo.e-recruitmentsystem.com. Thank you.
负责管理关键IMF客户的各项事务。以客户为中心，领导一个由设施服务经理、业务支持服务经理、工程和餐饮经理以及支援人员组成的多元团队，依法通过管理和优质服务，满足客户期待，履行合约义务，管理风险。影响、指导、培训设施服务经理、客户、分包商、供应商和我们的多元服务团队，并积极地与他们进行沟通。负责所领导团队的绩效和职业发展。与索迪斯各业务实体、FP&A、客户服务部门、业务拓展部门、CofEx和各职能团队紧密合作。
The National Account Manager IFM is responsible for the management of a portfolio of key IFM account. He / she adopts a client-focus approach and leads multi-disciplinary teams comprising of Facility Managers, Business Support Service Managers, Engineering and Catering Managers and support staff to meet client expectations through management and service excellence, fulfill contractual obligations, manage risk and, comply with statutory requirements. He / she also needs to be an influencer, proactive communicator, coach and mentor to FM Managers, Clients, Subcontractors and suppliers and our multi disciplinary service delivery teams. They are further responsible for the performance and professional development of their direct team.
The National Account Manager collaborates closely with Sodexo various business entities, FP&A, client services, business development, CofEx and support function teams.
开发、实施每个客户的客户计划、业务计划、战略和目标，通过设计、管理和提供索迪斯在合约中承诺提供的综合服务解决方案，监督、提供并向客户报告重要收益和成果。
The role requires the development and implementation of individual account and business plans, strategies and initiatives for each account within his/her portfolio, to monitor, deliver and report the key benefits and outcomes provided to the client through the design, management and delivery of the comprehensive service solution that Sodexo is contracted to provide.
任职要求：
教育背景 Education Background
本科及以上学历Bachelor degree and above
技术、企业管理、酒店管理、工业管理专业
Major in Technical, Business Management, Hotel Management or Industrial Management discipline
工作经验 Working Experience
5年以上设施支持及维护领域监督管理经验
Five years and above of management/supervisory experience in the facilities support and/or maintenance operations
专业技能 Professional skills
广泛的客服知识 Extensive knowledge in customer service
书面沟通能力 Written communication skills
出众的分析能力 Outstanding analyzing capacity
职业敏感度 Career awareness
风险管理能力 Risk management capability
通用技能 General skills
良好的倾听、演讲和沟通技巧 Good listening, presentation and communication skills
良好的团队意识 Good team spirit
较强的领导力和执行力 Strong leadership and execution
普通话发音标准 Good Mandarin pronunciation
英语口语及书写流利 Fluency in spoken and written English
基本的电脑办公软件（Word，Excel）操作能力 Basic computer skill (office software – word, excel)
关注更多索迪斯工作机会，请登陆索迪斯中国招聘中心http://sodexo.e-recruitmentsystem.com, 谢谢。
For more job opportunities, please visit Sodexo Greater China recruitment center: http://sodexo.e-recruitmentsystem.com. Thank you.
公司介绍
关于我们
索迪斯中国
索迪斯集团（sodexo）由皮埃尔.白龙先生创建于1966年，总部位于法国巴黎。
今天，凭借着四十多年的丰富经验，索迪斯集团已成为世界上***的从事餐饮服务及综合后勤管理的跨国公司，名列全球500强企业名录。截止到2011年底，索迪斯集团拥有员工413,000名，共有33,400个运营点，分布于80个国家。
索迪斯集团作为首家国际化餐饮综合服务公司于1995年进入中国市场。目前，索迪斯大中国区业务涉足北京、天津、沈阳、武汉、大连、上海、无锡、杭州、南京、广州、深圳、东莞、珠海、香港等四十个城市。拥有员工近16000人，在全国各地的近650个运营点内为客户提供量身定制的餐饮服务、业务支持服务、工程服务和生活便利服务。索迪斯致力于以专业的服务水准，为中国客户提供优质后勤服务、培养一流人才、提供***客户体验，并为中国的社会经济发展做出贡献。
索迪斯业务范围包括为工商企业、行政部门、学校和大学、医疗卫生健康机构、等各类单位团体提供餐饮服务及各种后勤管理服务。
伴随着公司的不断发展，我们真诚的欢迎素质优秀、具备良好顾客服务意识并且能够创造佳绩的人士加入索迪斯公司。
我们的使命：提高每日生活质量
我们的愿景：超越客户期望
我们的价值观：服务精神，团队精神，进取精神
更多信息请关注公司网站*************
about us
sodexo china
founded in 1966 by mr. pierre bellon, and set up its global headquarters in paris, france.
today, with more than 40 years rich experience and successful operations in the five continents, sodexo has become the largest multinational corporation in catering and facility management field around the world. as a global fortune 500 company with more than 413,000 employees, sodexo has established more than 33,400 contract operations in 80 countries by the end of 2011.
in1995, sodexo was the first international catering and facility management company to launch its business in mainland china.
today with more than 16,000 employees, near 650 contract operations in china, sodexo has set up business in 40 cities, beijing, tianjin, shenyang, wuhan, dalian, shanghai, wuxi, hangzhou, nanjing, guangzhou, shenzhen, dongguan, zhuhai as well as hong kong. sodexo has always been committed to providing world-class professional catering services, business support services, engineering services and lifestyle services, training top talents, delivering the best client offerings, and more importantly contributing to the social and economic development in china.
sodexo business scope covers catering and facility management services for business corporations, government, landscapes, schools, health and medical institutions, etc.
as sodexo’s business is growing, we sincerely welcome the excellent candidates who have good sense of customer service and the ability to gain business to join sodexo.
our mission: to improve the quality of daily life
our vision: to exceed the expectations of client
our values: service spirit, team spirit, spirit of progress
for more information, please visit our website: *************
索迪斯中国
索迪斯集团（sodexo）由皮埃尔.白龙先生创建于1966年，总部位于法国巴黎。
今天，凭借着四十多年的丰富经验，索迪斯集团已成为世界上***的从事餐饮服务及综合后勤管理的跨国公司，名列全球500强企业名录。截止到2011年底，索迪斯集团拥有员工413,000名，共有33,400个运营点，分布于80个国家。
索迪斯集团作为首家国际化餐饮综合服务公司于1995年进入中国市场。目前，索迪斯大中国区业务涉足北京、天津、沈阳、武汉、大连、上海、无锡、杭州、南京、广州、深圳、东莞、珠海、香港等四十个城市。拥有员工近16000人，在全国各地的近650个运营点内为客户提供量身定制的餐饮服务、业务支持服务、工程服务和生活便利服务。索迪斯致力于以专业的服务水准，为中国客户提供优质后勤服务、培养一流人才、提供***客户体验，并为中国的社会经济发展做出贡献。
索迪斯业务范围包括为工商企业、行政部门、学校和大学、医疗卫生健康机构、等各类单位团体提供餐饮服务及各种后勤管理服务。
伴随着公司的不断发展，我们真诚的欢迎素质优秀、具备良好顾客服务意识并且能够创造佳绩的人士加入索迪斯公司。
我们的使命：提高每日生活质量
我们的愿景：超越客户期望
我们的价值观：服务精神，团队精神，进取精神
更多信息请关注公司网站*************
about us
sodexo china
founded in 1966 by mr. pierre bellon, and set up its global headquarters in paris, france.
today, with more than 40 years rich experience and successful operations in the five continents, sodexo has become the largest multinational corporation in catering and facility management field around the world. as a global fortune 500 company with more than 413,000 employees, sodexo has established more than 33,400 contract operations in 80 countries by the end of 2011.
in1995, sodexo was the first international catering and facility management company to launch its business in mainland china.
today with more than 16,000 employees, near 650 contract operations in china, sodexo has set up business in 40 cities, beijing, tianjin, shenyang, wuhan, dalian, shanghai, wuxi, hangzhou, nanjing, guangzhou, shenzhen, dongguan, zhuhai as well as hong kong. sodexo has always been committed to providing world-class professional catering services, business support services, engineering services and lifestyle services, training top talents, delivering the best client offerings, and more importantly contributing to the social and economic development in china.
sodexo business scope covers catering and facility management services for business corporations, government, landscapes, schools, health and medical institutions, etc.
as sodexo’s business is growing, we sincerely welcome the excellent candidates who have good sense of customer service and the ability to gain business to join sodexo.
our mission: to improve the quality of daily life
our vision: to exceed the expectations of client
our values: service spirit, team spirit, spirit of progress
for more information, please visit our website: *************
联系方式
- 公司地址：地址：span宜山路