南京招聘

Position Summary:
The Database Operations Analyst is a member of an operations support team focused on providing operational excellence and delivery to a world-class commercial clients or non-profit organizations. The Production Analyst supports the clients' production marketing database.

Position Responsibilities:
¨ Day to day execution and adherence to production database and campaign processes
¨ Responsible for 100% accurate and on time delivery under tight deadlines
¨ Interacts with clients, vendors, and internal team members to ensure timely delivery and processing of data feeds, successful job execution, and issue escalation
¨ Builds professional/trusting client relationships
¨ Creates clear/precise detailed job instructions and drives process improvements
¨ Performs quality checks on all finished work
¨ Maintains complex calendar to schedule tasks
¨ Prepares accurate and quality presentations using Microsoft Word, PowerPoint, Excel and/or Visio
¨ Writes emails, announcements, and other communications to the clients on a regular basis
¨ Handles helpdesk calls
¨ Demonstrates a high level of customer service, professionalism, and confidentiality in all communications
¨ Creates and maintains day-to-day and other reports as required
¨ Maintains Work Requests
¨ Monitors updates to our system
¨ Creates and maintains production documents as required
¨ Other tasks will be assigned upon training, and assist with other business matters as requested

Position Qualifications:
¨ Bachelor's degree (BA or BS) from four-year college or university, preferably in Computer Science or related field
¨ Excellent written and oral communication skills using English
¨ Experience working with databases or data warehouses
¨ Strong Microsoft Excel, Word, and PowerPoint knowledge
¨ Desire to learn SQL, and knowledge of basic SQL a huge PLUS
¨ Experience with database marketing and direct marketing a plus
¨ Eagerness and willingness to learn
¨ Ability to work in a team
¨ Strong attention to detail
¨ Experience with database administrator(DBA) is a plus

Merkle Inc，领跑全美的整合客户营销专家。公司创立于1971年，总部设在美国首都大华府地区，全公司1500多名员工分布在全美13座城市，以及英国伦敦和中国上海。Merkle已为全球超过150家的国际500强企业提供咨询服务，涉及行业包括汽车、多渠道零售、保险、金融服务、抵押贷款、商业银行业务、信用卡业务、非盈利性基金募集、消费品包装行销、生物制药和旅游休闲等领域。为满足客户的快速成长需求，公司于2009年初起拓展部分核心业务到中国，为全球和本土企业提供客户关系市场营销服务，主要业务包括：市场营销策划、客户关系管理、统计建模和分析，数据处理分析、数据库开发、管理和服务。