Student Service Officer 客户服务专员（EF English Town）工作地点: 东莞(职位编号：MCDG0002)
英域成语言培训（上海）有限公司（EF 英孚教育）
- 公司规模：5000-10000人
- 公司性质：外资(欧美)
- 公司行业：教育/培训/院校
职位信息
- 发布日期：2012-11-02
- 工作地点：东莞
- 招聘人数：若干
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：销售行政专员/助理 客服专员/助理(非技术)
职位描述
Division: EF Englishtown
Job Description:
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
Key Responsibilities:
1. Handle all non-technique CR issues and coordinate with Central CR for technique CR issues
2. Make monthly phone coaching call to all students and edit in system
3. Handle normal technical issues and defects in center and help to communicate with relevant departments on serious issues (Central CR or IT)
4. Reception and greeting customers, and work with course consultant to handle direct leads in a professional and efficient way
5. Center equipment maintenance, center display and center stock checking and monitoring
6. Life club and workshop events booking and coordination
Requirement:
1. Bachelor degree in related field or equivalent
2. Knowledge of customer service principles and practice
3. Knowledge of relevant computer applications
4. Fluent English communication skill
Join EF, you will join one of the world’s most dynamic companies! Please send your CV to efmc.dg@ef.com indicating the job vacancy and location you are applying for.
Job Description:
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
Key Responsibilities:
1. Handle all non-technique CR issues and coordinate with Central CR for technique CR issues
2. Make monthly phone coaching call to all students and edit in system
3. Handle normal technical issues and defects in center and help to communicate with relevant departments on serious issues (Central CR or IT)
4. Reception and greeting customers, and work with course consultant to handle direct leads in a professional and efficient way
5. Center equipment maintenance, center display and center stock checking and monitoring
6. Life club and workshop events booking and coordination
Requirement:
1. Bachelor degree in related field or equivalent
2. Knowledge of customer service principles and practice
3. Knowledge of relevant computer applications
4. Fluent English communication skill
Join EF, you will join one of the world’s most dynamic companies! Please send your CV to efmc.dg@ef.com indicating the job vacancy and location you are applying for.
公司介绍
关于英孚教育
英孚教育成立于1965年，是一家全球教育培训公司，以“教育，让世界无界”为企业使命。英孚在全球各地有诸多学校和办事处，并拥有优质在线英语学习基地Englishlive。英孚主要致力于语言培训、出国留学游学、学位课程和文化交流等项目。英孚还发布了全球英语熟练度报告,该报告打破了地域限制，在全球范围内测试了不同国家成人的英语能力。
About EF Education First
Established in 1965 with a mission to open the world through education, EF Education First (EF) is an international education company which focuses on language, academics, and cultural experience. EF has hundreds of schools and offices worldwide and online English learning platform English Live . With long term commitment in China, EF has been selected as the official supplier of language training services for Beijing 2008 Olympics. Since 1988, EF has provided service to Olympic Games for six times, including the PyeongChang 2018 Winter Olympics and the upcoming Tokyo 2020 Olympics. Each year, EF publishes the English Proficiency Index measuring the English ability of adults in countries across the world.
英孚教育成立于1965年，是一家全球教育培训公司，以“教育，让世界无界”为企业使命。英孚在全球各地有诸多学校和办事处，并拥有优质在线英语学习基地Englishlive。英孚主要致力于语言培训、出国留学游学、学位课程和文化交流等项目。英孚还发布了全球英语熟练度报告,该报告打破了地域限制，在全球范围内测试了不同国家成人的英语能力。
About EF Education First
Established in 1965 with a mission to open the world through education, EF Education First (EF) is an international education company which focuses on language, academics, and cultural experience. EF has hundreds of schools and offices worldwide and online English learning platform English Live . With long term commitment in China, EF has been selected as the official supplier of language training services for Beijing 2008 Olympics. Since 1988, EF has provided service to Olympic Games for six times, including the PyeongChang 2018 Winter Olympics and the upcoming Tokyo 2020 Olympics. Each year, EF publishes the English Proficiency Index measuring the English ability of adults in countries across the world.
联系方式
- Email：payroll.china@EF.com
- 公司地址：地址：span英孚教育成人英语培训中心