南京招聘

Responsibility：

1. Respond to customer inquiries via live chat/email/phone, and solve customer’s issues in a professional and timely manner.

2. Outreach customers with product information, site changes and policy updates.

3. Exercise judgment in the examination, interpretation, and decisions concerning the resolution of problems.

4. Accurately record customer feedbacks using the customer service tools.

5. Summarize and provide customer feedback to management.

6. Maintain departmental standards of quality, customer satisfaction, productivity and problem resolution.

7. Perform related duties as assigned.

Requirement:

1. Can read and write in English

2. Can speak in Basic English

3. Has basic Computer Skills i.e. Internet/Web Browsing, MS Office and Windows

4. Has good encoding/typing skills

5. Good Communication Skills and Active Listening particularly on Customer Relations.

6. Can work under pressure, shifting schedule and can take calls, continuously.

7. At least 3 years in College

作为亚洲领先的招聘整体解决方案提供商，科锐国际人力资源有限公司成立于1996年，目前在大中华地区拥有12个直属分公司及34个重点城市分支机构，超过900名专业招聘人员。科锐国际致力于在17个细分行业与领域中为客户提供最优质的服务，以满足客户在所有层次的招聘需求。科锐国际的客户80%来自世界知名集团，20%来自国内上市公司、快速成长性企业及非赢利组织。在过去的一年中，科锐国际成功为企业推荐的长期雇员及派遣雇员总数超过万人，中高级专业职位及管理职位超过4500个。