南京招聘

工作职责：
- 接听产品热线(HPC / FR/IC或 Knorr KDST方向 )，处理、应对及答复客户和消费者的咨询、意见、建议、投诉等；
- 协助销售部门处理客户意见反馈；
- 协助品牌建设部门推行市场活动等；

- To receive product(HPC / FR/IC or Knorr KDST )hotlines to handle the complaints / inquiries / suggestion from consumer and customer;
- To handle the customer complaints from sales;
- To help BB run marketing activities

职位要求：
- 大专同等及以上学历，至少1年接线业务工作经验，优秀应届毕业生也可考虑。
- 具备一定的电话沟通技巧；
- 普通话流利、标准；耐心、礼貌，声音甜美；
- 能够专业的、有技巧的处理客户投诉或意见反馈；
- 能够熟练使用办公软件；

- At least 1-year working experience in call center business
- Solid tele-skill
- Be professional and skilful in complaint handling
- Be patient with good manner and nice voice
- Good team player
- Good PC skill
- Be good at mandarin in oral and written
- Be good at cooking or interested in cooking is preferred(for Knorr KDST)

如果您想了解更多的职位信息，请登陆我们的官方网站http://www.unilever.com.cn/ourcompany/careers/Recruit/positioninfor.asp
如果您在职位申请方面有任何疑问，或者您想了解相关职位的更多信息，您可以拨打联合利华人力资源服务热线：

中国网通：10 800 85 21491
中国电信：10 800 15 21491
香港地区：800 96 2023

我们会按照职位要求来处理您的申请，如果有任何消息，我们也会及时通知到您。
谢谢您的配合！

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Unilever's mission is to add vitality to life and help people feel good, look good and get more out of life. Every day, around the world, people reach for Unilever products. Our brands are trusted everywhere and, by listening to the people who buy them, we've grown into one of the world's most successful consumer goods companies. We are the largest frozen foods, ice cream, tea-based drinks, margarine and seasoning product manufacturer, and is one of the largest cleaning, skin cleansing and hair care product manufacturers. In China, Unilever has built brands which are known and liked by many Chinese consumers, such as Lux, Clear, Dove, Hazeline, Pond's, Omo, Comfort, Zhonghua, Lipton, Skippy, Knorr, Wall's. We are committed to be a responsible corporate citizen by contributing to the local communities and economic development. We actively develop people and build local leadership. Welcome to join us!